scheduled delivery date not met. i called, i get someone who can't tell me anything at all about when my delivery will be. i call back the next day, delivery date not known still. today i call again and ask where my parcel is, no answer. they open an investigation they said and someone will call me back in an hour... still waiting. company i bought from said ups missed a connecting flight with my package. ups deny this. yet i can see my package has been stuck in the far east for 6 days, now its in germany. why? they can't tell me. rubbish service