UPS must be the most unreliable courier company operating today. Appalling service all round. I have never had a positive experience with UPS - if you have then you’re indeed lucky. By turn they have lost, mislaid and incorrectly sorted parcels; attempted delivery when they clearly had not and made free-and-easy with delivery dates. Do the management ever look at reviews or police their employees performance in the field? Compared with companies such as DPD they’re a joke and should not be allowed to operate.