So I paid for a next delivery of 12kg load including very important item since 22/9/20 to parcelhero who sent the item to UPS and till now they still have not found my item
Just a drive from colchester to Bury St edmund of 49minutes drive and the load is declared lost. Not a small envelop it's a very big storage bag of 12kg but till now they still haven't update me about my load.
When I call them seems theyve stored my number and kept dropping the call , no one picks again.
Please how can i get my load because i have very important items inside the bag.
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