“Spoke to KB6 to correct the address given by the database used on the web site and requested a printed version of the documentation. Good transaction and communication.”
“Excellent customer service. One Call telephoned to advise me that my excesses were above those necessary and in doing so they were reduced to lower amount with no additional charges.”
“I telephoned Once Call as a lot of the questions were unclear on the comparison site. The caller was Ashleigh she was very helpful and asked her manager things that she was unclear about. Having a son at University for half of the year does present tricky questions.”
“I am a new client for home insurance with this company but so far everything was explained to me and hope I get the same service if I ever had to make a claim.”
“The agent I spoke to (KB6) was extremely helpful and the renewal of my home insurance policy was processed quickly and efficiently. The confirmation documents were emailed to me within minutes thus endorsing the overall good impression of the company that I had received during my previous telephone conversation to renew my policy.”
“Good straightforward transaction, saved me money and I was offered a free upgrade of the policy.
Kimberly (KB6 ) was very professional, she informed me of what was covered and answered my questions clearly and to the point.
Thank Kimberly.”
“Normally I look round at renewal and nearly always find a cheaper quote which is very annoying. Please to say you were the cheapest.
I phoned to renew , polite and helpful staff KB6”
“Very helpful young lady sorted the problem .however buying online did not give correct information which resulted in me having to pay more.
Ladys code AE2”