“I only started my insurance with One Call just before Christmas when to my horror a few days later the toilet was blocking and so were the drains. Nightmare! I phoned One Call and within a couple of hours an engineer arrived and sorted it all out. Great news and especially good as it was over the Christmas period and I had 10 people in the house! Very impressed.”
“Found them not only great on price, but more importantly when I did unfortunately had to claim and through no fault of my own;- very accommodating. They guided me through over the phone beautifully! Thankyou”
“I found them very prompt and helpful with a claim where someone had reversed into my car
First class service
This was the first claim since I started driving over 45 yrs”
“I received a letter to say my policy documents had been e-mailed to me, but this was not the case, I went onto live chat to explain this, and within 10 minutes the were delivered to my e-mail address. When I had tried to phone the company I was 28th in the cue and could wait up to 10 minutes, I would certainly use live chat again”
