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One Call Insurance Reviews

4.6 Rating 4,225 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
Scott at your new call was extremely helpful and provided excellent customer service making sure I got the best insurance for the best price
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(Car Insurance) - Posted 10 years ago
Beth (user BH1) was very pleasant and polite,and answered any questions clearly and efficiently. i would deffinetly recommend One Call to friends and use them again next time
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(Car Insurance) - Posted 10 years ago
I called to include my son-in-law on my car insurance, I was dealt with call handler sr2 and the call handler could not have been more helpful he had my enquiry sorted out in a matter of minutes
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(Car Insurance) - Posted 10 years ago
My call was to verify some of the details on my insurance,this was dealt by your operator - ae2- in a very polite manner.
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(Home Insurance) - Posted 10 years ago
I find one call to be very helpful and polite,when i called on the phone,and professional manner dealt with my query,solved issues previous,good competative insurance company.
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(Home Insurance) - Posted 10 years ago
I found Emma (EM1) most pleasant & helpful
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(Home Insurance) - Posted 10 years ago
Polite, prompt & efficient
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(Home Insurance) - Posted 10 years ago
Polite, prompt & efficient
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(Home Insurance) - Posted 10 years ago
Took around 9 mins to get through to an agent, but Kimberley was very helpful and got my query sorted quickly.
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(Home Insurance) - Posted 10 years ago
BH1 was very helpful
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(Car Insurance) - Posted 10 years ago
BHI 10 /10 FOR SERVICE GIVEN
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(Van Insurance) - Posted 10 years ago
Straight forward, clear and precise, making the experience easy and understandable
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(Car Insurance) - Posted 10 years ago
Really easy to deal with and very polite , Thx
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(Home Insurance) - Posted 10 years ago
KB6 helped me find a policy which suited me even more than the renewal policy offered. It would be nice to see the top 3 policies on the renewal documents as I wouldn't have known about the better policy if I hadn't needed to call to pay with a different card.
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(Home Insurance) - Posted 10 years ago
KB6 helped me find a policy which suited me even more than the renewal policy offered. It would be nice to see the top 3 policies on the renewal documents as I wouldn't have known about the better policy if I hadn't needed to call to pay with a different card.
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(Home Insurance) - Posted 10 years ago
Very pleased with everything
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(Home Insurance) - Posted 10 years ago
very good
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(Van Insurance) - Posted 10 years ago
Beth was very helpful, and knowledgeable, made things easy for me, her ref was BH1
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(Car Insurance) - Posted 10 years ago
I had the need to phone up 3 separate occasions in one day because of one thing or another and each time the customer service was excellent. All of the people working at the call centre were really polite, friendly and helpful. The calls are answered quickly and, unlike many other insurance companies I have dealt with over a number of years, none of the phone calls I made left me feeling belittled or stupid. Well done for getting it so right MB9 and AG3!
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Posted 10 years ago
Whenever I have been in contact with One Call they have always been courteous and helpful. They talk to customers in a language the customer understands and not jargon, which is a real help. They strive to help you in any possible way that they can, so that you get the right policy for your needs. A pleasure doing business with them. AJ5 was easy discuss my needs and was very helpful with the extras that could be helpful in the future.
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(Car Insurance) - Posted 10 years ago
One Call Insurance is rated 4.6 based on 4,225 reviews