“I had good customer service from Ashleigh Green AG3. Helpful at explaining different parts of the policy and checking information requested. Clear and polite.”
“I would like to say Ashley Evans AE2 , was extremely helpful and answered all my questions about my policy, she was courteous at all times and I couldn't have have asked for better. I wish everyone answered the phone like her.”
“I would like to say that I found Ashley Evans to be extremely helpful, she answered all my questions, was very courteous at all times and put my mind at ease about my policy. It was a pleasure talking to her.”
“Kimberly (KB6) was very helpful and efficient with providing me with the information I needed and answering my questions. She gave good customer service.”
“Operator KB6 dealt with my renewal very swiftly and clearly, highlighted a potential small issue and offered an alternative policy (to my renewal offer) to solve it. Policy then created and documents emailed with 100% accuracy. Thank you.”
“Spoke to an assistant and extremely helpful and there username was LC1, very pleased with the help i had over the phone, gladly ring again for any assistance, was thinking of leaving and moving to another ins provider but cant fault the adviser i spoke to so happy to stay with yourselves and use onecall in the future.
Many thanks”
“Very friendly customer service and quick, Ashley AG3 was very helpful polite and very knowledgable. I would have no hesitation of recommending their services”
“Ashley Evans (AE2) dealt with my enquiry very quickly and I liked the fact that I wasn't put on hold at all or transferred to other departments. It's a shame though that you were unable to insure my jewellery”
