“ER2 made my call to the insurance company really easy.
Firstly he was clear and precise and more than helpful and answered all my questions fully.
It made the 'dreaded' phone call so pleasant..normally I really dread speaking to an adviser either I can not understand what is being said or I get confused with all the dribble so to speak that you seem to get, a bit like speaking to a robot! I am very pleased to say this was certainly not the case here. I felt at ease and relaxed as I was able to fully understand everything.
I will be recommending your company to my friends.
Thank you once again for all you kind help and assistance today.
Elaine Robinson”
“Really helpful young man OF1. Answered all my queries about my new car insurance quickly and clearly and sent me an email with all the information I needed. The phone was answered really quickly too, no holding on listening to inane music!”
“ap7 is the ref of the agent who dealt with me this day. I'm a bit rusty on this 'online' kind of thing but this agent was very patient, clear and made sure I was at ease and fully understood all about the transfer of insurance from the car I'm selling to the car I'm buying. He was most polite and helpful and efficient. I appreciate his attendance to me.”
“ap7 is the ref of the agent who dealt with me this day. I'm a bit rusty on this 'online' kind of thing but this agent was very patient, clear and made sure I was at ease and fully understood all about the transfer of insurance from the car I'm selling to the car I'm buying. He was most polite and helpful and efficient. I appreciate his attendance to me.”
“ap7 is the ref of the agent who dealt with me this day. I'm a bit rusty on this 'online' kind of thing but this agent was very patient, clear and made sure I was at ease and fully understood all about the transfer of insurance from the car I'm selling to the car I'm buying. He was most polite and helpful and efficient. I appreciate his attendance to me.”
“I was very impressed with the service I got from Steven sh4 today I asked for certain information about my new policy and hey presto he gets all the information for me straight away no messing around That is what it is all about no waffle .
Great, well done keep it up..
Best wishes.
D. Morris ( Stevenage).”
“My car insurance renewal needed ammended and I had to call to speak to an advisor. This was a quick, easy and clear process and Megan MC7 provided excellent customer service.”
“I had difficulties printing off docs using the vault and rang for help. The member of staff (LC1?) was extremely polite and dealt with my problem quickly and efficiently by forwarding my docs in a different format.”
