0800 HANDYMAN Reviews

Name: 0800 HANDYMAN
Address: 246 Upper Richmond Road West,London, London
Rating: 3.87

3.9 Rating 77 Reviews

70 %

of reviewers recommend 0800 HANDYMAN

Company Reviews

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Phone:

020 3393 7981

Email:

socialmedia@0800handyman.co.uk

Location:

246 Upper Richmond Road West,London
London
SW14 8AG

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0800 HANDYMAN 5 star review on 22nd March 2017

Pat

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, professional, reliable. They always help me out when I need!”

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Posted 9 years ago

“I have used 0800 handyman many time and am very pleased with the work they do for me. They are reliable and always turn up on time.”

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Posted 9 years ago

“Always a pleasure to have our work done by pleasant professionals.”

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Posted 9 years ago

“From reporting to their customer help desk our problem, to the plumber attending site Handyman are courteous and prompt. Their team arrive and ensure the work is carried out safely and with the minimum of disruption. They have always left the site clean and with everything in working order. WE will continue to use their services when needed.”

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Posted 9 years ago

“Excellent - able to book at short notice and able to do any job!”

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Posted 9 years ago

“Fantastic service”

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Posted 9 years ago

“The booking process was easy and efficient. The handyman turned up on time, started the job quickly and completed it efficiently. The invoice arrived quickly and payment over the phone was friendly and easy.”

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Posted 7 years ago

Thanks very much for your kind review Gaynor, we really appreciate it and delighted that we met all your expectations.

Posted 7 years ago

“My husband does not enjoy DIY and so I rely on 0800 HANDYMAN when I need to get jobs down well and efficiently. Good questions are asked before the visit and the team have always arrived with what they need to get the job done.”

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Posted 7 years ago

Thanks for the excellent review, we are always here to take the pain out of DIY !

Posted 7 years ago

“I lump all those niggly bits of DIY together and Handyman always seem to find someone who can get it done sharp. No hassle and reasonable rates too.”

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Posted 7 years ago

Thanks Nick we really appreciate your review !

Posted 7 years ago

“A polite team of guys who do a very satisfactory job!”

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Posted 7 years ago

Thanks for your review and the feedback on our team, we will pass on your comments

Posted 7 years ago

“The lady I spoke to today was so nice and so helpful. I haven't always found this to be the case, however, with the person who picks up the phone. And I have been a little mucked around with appointments sometimes. But the handyman work itself is usually good.”

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Posted 7 years ago

Great feedback for our customer service team, Sorry to hear that you have had some other issues, we are keen to constantly improve our service to all customers and would like to investigate what happened in your particular case. Could you send your full name and postcode and we will look into this for you.

Posted 7 years ago

“Good work. Satisfactory. Indeed, wondering what email to use as have other issues I would want checked please. Challenge is I am out of the country but since you already know the flat, it would be appreciated if you could send an email so we can have a conversation on this matter. Thank you.”

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Posted 7 years ago

“New to area and tried local ads to source a reliable plumber and electrician. 0800 HANDYMAN sourced tradespeople who handled the job expertly and on time.”

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Posted 7 years ago

“on time, efficient and generally nice workmen with good knowledge of their trade”

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Posted 9 years ago

“Quick response to follow up queries and quick turnaround after the initial error by 0800”

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Posted 7 years ago

Sorry to hear that there was an issue but glad to hear that we resolved the matter to your satisfaction.

Posted 7 years ago

“Communication was generally good.”

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Posted 7 years ago

“Generally efficient I had booked the handyman to come at 13.30 due to being in the midst of an office move. The handyman instead turned up at 9.30 and due to personal issues had no flexibility to come back at the time I had wanted and would have had time to talk through the tasks. What transpired, was that tasks that in real time took 20-30 mins to complete (including travel time) ended up costing me 1.5hrs worth of time. When I expressed surprise that I was being charged that, the handyman said that was the time he spent on the job and didn't afford me the flexibility I did to him (including him taking a 10 min personal call whilst on the job) and the fact that he was done at 10.45 so really was just over an hour. The booking process was easy but I didn't receive the service I requested.”

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Posted 7 years ago

“0800 Handyman provides an efficient service - often providing a Handyman at relatively short notice. Generally the service is good, although on a few occasions we have had Handymen to site to change light bulbs (that we have provided) and they have broken a large quantity, without offering to replace or reimburse. As a result, I am reluctant to book someone to return to site for this purpose.”

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Posted 9 years ago

“Our Handyman Gary is very good but sadly the office staff are letting the service down. Gary attends our office every two weeks on a Friday morning unless it is a bank holiday or Gary is away. I am afraid over the last 6 months this has not always been happening and Gary will sometimes turn up when we are not expecting him as he has been booked in for the wrong date. Gary quite often asks the office to check with us but this never happens. We thought things had improved but two weeks ago Gary turned up on the wrong date again. I look forward to your reply. Amy Beatty”

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Posted 9 years ago

“Disorganised booking team, late or no show handyman, customer service don't take responsibility or make amends. Rude manager. Accounts don't send receipts for payment.”

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Posted 7 years ago

We are sorry to hear of your unfortunate experience last September. We have looked back at the incident and can see we experienced a technical fault beyond our control when we changed over our text delivery provider which dropped a number of jobs that should have been sent to our handymen. We contacted all the customers this affected as soon as we knew of the issue. We offered you and others a discount for those jobs that needed rebooking but in your case you chose not to accept the offer. In regards to receipts, as a matter of course we automatically issue customers an email receipt which would have been the case for your previous job in 2015. If you did not receive one we were not informed of such at the time. Again, our apologies for the inconvenience caused and understand that we did try to remedy a difficult situation on the day.

Posted 7 years ago

0800 HANDYMAN is rated 3.9 based on 77 reviews