Alpha Academy Reviews

4.6 Rating 417 Reviews
88 %
of reviewers recommend Alpha Academy
4.6
Based on 417 reviews
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Alpha Academy 2 star review on 9th October 2022
Richard Rogers
Alpha Academy 2 star review on 9th October 2022
Richard Rogers
Alpha Academy 2 star review on 9th October 2022
Richard Rogers
Alpha Academy 2 star review on 9th October 2022
Richard Rogers
Alpha Academy 5 star review on 28th September 2022
Virgie E. Acar
Anonymous
Anonymous  // 01/01/2019
I took the TEFL - Tesol 120 hour Masterclass. On the introduction alone, I found 8 mistakes including some pages with no commentary! In addition the commentary was in very poor English. As an Englishman that has published 10 books over the last 20 years I do feel I know a little about the English language. Having completed the course, I took the mock exam however it did not work and I had a blank white screen instead. After customer service (who it must be said were good) had cleared up the problem which was at their end I took the Mock again. The following week I took the final exam which bore absolutely no relation to the Mock exam. Sadly there were further problems with some multiple choice answers given but no questions! 3 questions were not incorporated into the exam. Then another problem unfolded where i was given a score out of 96!!! What??? It appears I got the required pass mark but this was with in some cases no questions whatsoever!!! I took various screenshots and sent to customer service showing various problems and they must have realised there were varying problems at the Alpha Academy end as it then outlined and stated on the website that 'course under evaluation'. Customer service were helpful and efficient throughout all the problems and rigmarole but I was left with a bitter taste thinking I would have been better setting up a rival course myself. I didn't get my money back or any vouchers so i've gone over to a rival company called 'Of Course' for my next course. I have to say the TESOL course here on Alpha Academy was a bit sloppy and at times confusing and as mentioned the narration was appalling at times with simple words like 'reading' being portrayed as the town in Berkshire rather than the process of looking at a series of written symbols and getting meaning from them!! So reading rhymed with bedding rather than feeding! Remember this course is to teach English! Not good enough.
Alpha Academy 2 star review on 9th October 2022 Alpha Academy 2 star review on 9th October 2022 Alpha Academy 2 star review on 9th October 2022 Alpha Academy 2 star review on 9th October 2022
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Posted 1 year ago
NOT up to the mark. Although the site is neat and clean I think they need to update the content and proofread it properly. Lots of grammatical mistakes.
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Posted 3 years ago
Hi Francesca Sorry to hear that the course you took had issues. We are always trying to provide the best value for our student's money. The course has been taken for a recheck, in the mean time we can compensate you with one of our Diamond Courses. Please contact us directly at info@alphaacademy.org for further assistance. Thank you for your valuable feedback. The Alpha Academy Team
Posted 3 years ago
OK so in the main, and for the price I paid for it (c. £16 through Wowcher), it is a very useful course. However, I have a number of points to make, because I was absolutely astounded by these points. 1) some parts of the course including videos were directed at potential CLIENTS of counsellors, to go to their sessions 2) There were often no explanations that videos would show specific types of therapy - most seemed to be just plucked from somewhere off the internet and be focussed on an area of counselling not touched upon previously. 3) The text written by the course CREATORS (not plucked out of a book or web) was written in APPALLING English with punctuation that obfuscated understanding. 4) The most important - the final questions were really weird, un-useful, unimportant and written in an even more confusing, incorrect way than the previous text - so bad, one could barely understand them. They had no context and would just pluck a sentence from somewhere in the text and expect you to know what aspect of counselling it referred to. All in all, this terrible written communication was why I simply had to say something. As a proofreader, editor and professional CV writer I beg you to let me loose on this course to rectify at least the grammatical errors, and as well please get someone to make it flow better? For your and customers' sake.
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Posted 3 years ago
Took a refund. I didn’t like the course and there are better alternatives.
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Posted 3 years ago
Repetitive content. I have completed a course with Alpha earlier but this one is below standard.
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Posted 3 years ago
Dear Learner, We feel so sorry to know about your annoyance about our course. Please provide us with your email address so that we can reach to you and compensate for your bad experience. You can contact to our support team at info@alphaacademy.org so that we can sort out your concern. Thanks.
Posted 3 years ago
Loved doing the course but waited 6 days sometimes just for a reply customer service was good they called when I had an issue but this was the only issue I had you mailed them and then the customer service contacts the tutor well that can take afew days for a reply then if it is not the answer you need you have to wait another 4 days for a reply all in mind you only get 30 days for the trial for rye course I iam doing I haven't even completed the course but felt the waiting time is way too long could surely be improved its frustrating when you want it done with consistency there is no consistency here
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Posted 3 years ago
I was surprised these lessons are taught in Spanish. the lecturer is a native speaker who speaks Spanish very fast. It would be hard to follow though it has English subtitles, however, the subtitles were wrong, which lead to the confusion. Comparing to the other spanish lessons, I won't recommend this one.
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Posted 3 years ago
Dear Learner, We feel so sorry to know about your annoyance about our course. Please provide us with your email address so that we can reach to you and compensate for your bad experience. You can contact to our support team at info@alphaacademy.org so that we can sort out your concern. Thanks.
Posted 3 years ago
these lessons are in Spanish, only with english subtitle. it would be hard to follow sometimes. I won't recommend.
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Posted 3 years ago
Dear Learner, We feel so sorry to know about your annoyance about our course. Please provide us with your email address so that we can reach to you and compensate for your bad experience. You can contact to our support team at info@alphaacademy.org so that we can sort out your concern. Thanks.
Posted 3 years ago
Still waiting for my certificate, it says up to 24 hours on the website , I have been waiting 48 hours. Which wouldn’t be an issue but for Two things I have questioned this via live chat and emails , not one response although I’ve had hundreds of junk emails from you Your site says £18 for certificate you charged me £30.00 I’ll remove this review when I get it , because the course itself is very good
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Posted 3 years ago
I bought the beginner and intermediate course on groupon. I have been using Duolingo but thought this might help me understand the language better, I was wrong. I was disappointed that the course consists of a man with a whiteboard speaking only in Spanish! You can get subtitles. I don’t feel that this is easy to follow tuition. I’m not sure what I expected really as I’ve never bought an online course before, but I do know if they’re all like this then I won’t buy another. Sorry to be so negative but I find it difficult finding anything positive to say.
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Posted 4 years ago
The course was great. I enjoyed it all the way through, although there was no assessment at the end it was just asking me to upload and assignment which there was no instructions for that what so ever. I also had my certificate included in my course price, when I went to order my certificate it was trying to charge me. Up until the poor ending of the course I really enjoyed every minute of it
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Posted 4 years ago
Alpha Academy is rated 4.6 based on 417 reviews