“For my Los Gatos, Ca, pickup on July 22, 2025, my 1-800-GOT-JUNK? pickup was incredible. I was able to reach a real human the day before the pick up after conveniently scheduling a pick up time quickly online. The nice person on the phone answered my few questions right away, and I felt confident with the upcoming procedure.
Today, June 22, I had a 2 hour window of time (8-10 a.m.), received a call to notify me that Gerardo and Zach were on the way to my home. They arrived on time, gave me an official quotation, listened as I reminded them that I was also requesting to have a different sofa moved into the place of the removed sofa. Before my two hour window had passed, they had removed the old sofa, moved a different sofa into the place, charged me, and left.
Zach and Gerardo were nice, friendly, and helpful.
It was an unbelievably smooth operation, and I will not hesitate to recommend them to others or to call them in the future.
Kathy”
“I am over 80 and had no way of removing a few things from my apartment. I phoned them on Monday and they were there Tuesday morning and removed the furniture.”
“My experience with 1-800-GOT-JUNK was excellent. It was very easy to schedule my appointment online. The communication through out the entire experience was very helpful. The gentlemen that came to remove the junk were very friendly, helpful and professional. Joe was the contact person on the job and he is excellent. The other guy on the job was so nice and courteous. I really appreciate their kindness, professionalism and their hard work. I will definitely call 1-800-GOT-JUNK again!”
“Service rapide, les 2 employés sont venus rapidement dans un délai d’environ 2 heures,
et répartis avec les objets dans les 15 minutes,
je recommande cette compagnie!”
“The 4 young men were friendly, pleasant to talk to, caring and accommodating. They Worked quickly and took much care in their job. We appreciated their efforts as they worked hard to ensure everything was done properly. Thank you.”
“The team that helped me was good and fast. The only thing I would change about Got Junk is to provide more transparency in pricing. I understand that the price may vary by region, but there should be guidelines regarding what we can expect for certain weights, volumes, type of work, etc. I still can't decide if I got a great deal, a fair price, or if I was overcharged”
“Excellent service! They were extremely proactive with communication, and the two workers who showed up were friendly, efficient, transparent, and professional. I will absolutely use them again in the future and would recommend them to anyone in need of similar services.”
“Highly competent, articulate and personable employees did a great job removing my junk. All was taken and cleanup occurred with all messes eliminated. Highly pleased with this whole process!!!!!”
“A little pricey, and after considering the difference between me completing the clean up myself or them, renting and handling the cost, logistics of delivery, and pickup of a dumpster, I got over the cost. The crew worked hard and got the job done in a day.”
“The price was reasonable. The two workers were extremely nice and competent (and strong). The pick up was timely (same morning I initiated the call). I couldn't be more pleased.”
