“Mike R and Dion D were kind/respectful/gracious. They were 2 hours late, otherwise I would have given them all stars, but I was notified day before and asked if I could change time.”
“The junk removers were professional and took care of the items quickly.
The price for removing one sofa and two chairs was outrageous. Almost $400 is excessive.”
“The guys did a great job loading the items I had for them to take and they were fast and efficient. They were friendly, courteous and professional. My complaint is I feel that I was overcharged. Because of the way they loaded and stacked everything in the truck, I don’t feel my items took up 1/2 the truck. I feel I should have been charged a lesser amount. My next door neighbor had your team at her house a few days later and she was going to be charged the same amount and she told them “no way” so her price went down by about $150. She had a Jet Ski, dryer or washer, furniture, miscellaneous and 11 bags of yard trash. Because of this I probably won’t use your services again. I think nearly $775 was too much. I gave a four star rating because the guys did a very good job and were very nice, which is also why I gave a tip.”
“I loved how kind and communicative the phone dispatcher was every time… and the workers that cleared my junk called me first with the price quote, so no surprises!”
“Good communication throughout the entire process. Arrived at the planned time. Workers were professional and conscientious. Labor price was fair. Price of associated debris container trucks was disproportionately expensive relative to renting a dumpster which is what we decided to do. They did a great job of removing an old fallen down shed. 4 guys in about 2.5 hrs.”
“The 2 workers were excellent in helping with removal and loading ! I was not happy with the way the cost was explained over the phone...the cost was almost tripled from the way it was explained...big shock! Over $3000.”
“The two men who came out and hauled my stuff were polite. They called before coming out.
They didn't mess around. The only reason I didn't give them a 5 is because I don't like how you can't get any pricing until they come to your home. They have a set price guide but they wouldn't share until they came to my home.”
“I love the idea of being able to setup a pickup last minute. Being able to get rid of bigger items is a great concept! The pricing was unexpected did not know how that worked until they arrived paying by load fill. I needed it so I didn’t change my mind but I might’ve reconsidered had I known ahead of time it was a lot of money for a small amount of not heavy stuff. They hire professional people and they are quick movers so I’ll give them that!”
