“Max was awesome kept me up to date with ETA, he was professional, efficient, and pleasant, great customer service. But I gave 4 stars because the movers did not have tools, we had to supply tools to take apart the furniture.”
“Great company to work with. The crew namely Joel was extremely nice, helpful. Went above and beyond. While his inexperienced partner was not. On rhe phone with girlfriend and listening to music. He needs more training.”
“I was very pleased with the responsiveness and professionalism of the team. They explained wall the details since I had never used this type of service before. It was a little surprising at the cost, which is why I did not give 5 stars, but I will be calling them again in the future.”
“Bon service personnels courtois satisfaite de ma première expérience arrivé à l'heure prévue ma seule déception c'est que je trouve les prix très élevés par-contre ils font une soumission sur place alors vous pouvez acceptez ou refusez sans frais ce qui est bien”
“Service was ok. They did take away the junk we identified but they didn’t clean up after themselves (wet and muddy footprint throughout our house and she. I asked if they swept up after they removed the items identified he said no that they don’t do that.”
“Company rating is 3: Too expensive is the reason for 3.
Service personnel rating is 5: Eli and JJ were extremely competent, courteous and customer centric.”
“Very nice , professional movers. Pricing is a little convoluted and more expensive than you would roiginally ythink, but the they were on time, did a careful job and left us wirh a good impression.”
“The pickup guys were great but I didn’t like not knowing how much it would cost until they arrived. I was very clear about the cargo online but still had to negotiate at pickup.”
“The team that helped me was good and fast. The only thing I would change about Got Junk is to provide more transparency in pricing. I understand that the price may vary by region, but there should be guidelines regarding what we can expect for certain weights, volumes, type of work, etc. I still can't decide if I got a great deal, a fair price, or if I was overcharged”
“Jose and Renee were quite professional and did an excellent job. Thus these things are likely out of their control 1. The prices are exorbitant. Particularly where in most cases the items can b Also think tipping should remain optional rather then strongly encouraged by way if the pop up screen. I tipped in cash. Lastly u should b able to confirm whether or not an item can be donated and the customer will b provided with a receipt. Advising customer to assume you were unable to donate if they don’t hear back from you with a form is too open ended.”
