“The gentlemen who came and hauled my junk away were a 5 out of 5. They were professional, courteous and kept me updated all day with the time they would be arriving. I did not give this company a 5 out of 5 because they are so pricey. Unbelievably pricey. I will not use them again.”
“Le prix un peu élevé mais vous nous donnez quand même le choix d'accepter ou de refuser. Les 2 gars étaient gentils, patients et polis, et naturellement très efficaces. Merci”
“Le prix un peu élevé mais vous nous donnez quand même le choix d'accepter ou de refuser. Les 2 gars étaient gentils, patients et polis, et naturellement très efficaces. Merci”
“Everything was great, very professional movers/haulers. The only glitch was they were over an hour past my appointment window. But they did a great job, explained the process and pricing thoroughly upfront and even went to get a second truck and finished everything despite the fact it was after 7pm when they were done. One thing I learned is that they use as much as possible for donations so that made me feel better about getting rid of so much - it wouldn’t all end up in a landfill. Would recommend this service!”
“The guys who came in the truck were great. They did their sales pitch well and we declined gracefully.
Your website seems somewhat misleading. The 'link' for payment methods is not a link at all. I asked for a quote and got 'starts at $49'. I properly filled in all the info about my couch and it was interpreted incorrectly. Which would have cost me more money. Barkatt, the customer service rep in Ontario, tried hard to evade my questions and upsell me. However, he was really sweet but seemed to be under lots of pressure. It took 14 minutes on the phone to get an actual quote and to learn payment methods. The getting out of my house part was great. I filmed it for posterity. Overall I can give you a 7 on a 1-10 scale.”
“I think your service is very expensive and probably will look elsewhere if I need this type of service in the future.
The workers, Jonathan and Micah were wonderful.”
“I felt that the price of picking up my mattress was a little deceptive. At first he quoted me a price of$150 but when I questioned that price he then he took the price 120.”
“The service was good, Rex was very professional but I wish you told people prices before they come to your house, if I knew in advance what the price would be I would have never booked my service.”
“The entire process was well done, we had an upright piano, no one told me there would be an up charge for this. I also recommend for customers to break up bulk items as the truck is loaded to top and then once full they can’t take bags or smaller items. Though my space is still not completely junk free, I’ve learned how this service works for the future.”
“The guys were great. Professional, friendly, and efficient. The original customer service rep told me a price that was $1500 less than the total. Beware. They suck you in and then blow you away with the final price.”
“Guys delivering were wonderful. Friendly, efficient, contientious and informative. I was glad to hear that our used sofas that weren't good enough to donate to a thrift shop, but too good to throw out, might be given to a family in need. The reason I gave a 4 star rating is the price for this service is very high and I wasn't given a quote ahead of time. I gasped.”
“The order representative was helpful. The crew called a couple days early to let me know they had a spot freed up which unfortunately I was unable to accept, but the fact they asked was nice. The 2-man crew who showed up were great too. I left them a review on Podium. They were cool, and got it done fast.”
“David & Gen were wonderful, and I give them 5 starts! They were very courteous, professional, and efficient. However, my overall review is 4 stars as I had to have two trips in order to do the final cleanout of my house that is being sold. I had advised the customer service rep when I made the initial appointment for 1/30/24 that there was a lot to remove. The team that day filled the truck up quickly. They offered to get another truck, but I decliend because I live in Butler and it would have been a 2 hour trip. It was already 4pm. This morning, I did not receive a call advising me the ETA 15-30 mins before the appointment time. I contacted the your office and the customer service rep was very helpful, and the team 1/31 arrived quickly. Lastly, I spent $1,516 for the 2-day job, which i agreed to. However, after the project was completed, I receive an email that included a $32 coupon! Why wasn't this provided to me on the second day? Service - 5 stars! Administration - 4 Stars!”
