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1-800-GOT-JUNK? Reviews

4.9 Rating 3,672 Reviews
98 %
of reviewers recommend 1-800-GOT-JUNK?
Read 1-800-GOT-JUNK? Reviews
Anonymous
Anonymous  // 01/01/2019
Overall satisfied. They were quick and thorough and even checked with me to see if I had anything else. I thought the price was maybe a "little" on the high side but compared to the time, effort and logistics for me to do it it was ok.
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Posted 1 year ago
Guys we’re very good and efficient
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Posted 1 year ago
The service was great. I wish the company was more transparent about the pricing. I was surprised that the quote they gave me was more than 3 times of what I expected. The advertised $49 is for something small like a microwave or similar. So if you have something more I'll advise you call first and maybe that can save both parties some time.
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Posted 1 year ago
Very professional Kind & helpful personnel They worked very hard in extreme heat Pricy but worth the money
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Posted 1 year ago
Good service except carriers broke molding on rear apartment door while removing a couch.
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Posted 1 year ago
Here within 30 minutes. Pricey but efficient
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Posted 1 year ago
Fast, efficient, nice people but a bit expensive
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Posted 1 year ago
Initial price estimate was very high. Final price was acceptable
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Posted 1 year ago
Employees were very nice. They took away what needed to be taken. Pricing was a bit expensive
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Posted 1 year ago
I had some construction material that the contractor didn't dispose of. I was glad to get rid of it. I thought the cost was excessive for a pile that was nomare than 2ft. by 4ft. However, I was impressed by the your employees. They were very knd and helpful.
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Posted 1 year ago
The gentlemen who came and hauled my junk away were a 5 out of 5. They were professional, courteous and kept me updated all day with the time they would be arriving. I did not give this company a 5 out of 5 because they are so pricey. Unbelievably pricey. I will not use them again.
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Posted 1 year ago
Le prix un peu élevé mais vous nous donnez quand même le choix d'accepter ou de refuser. Les 2 gars étaient gentils, patients et polis, et naturellement très efficaces. Merci
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Posted 1 year ago
Le prix un peu élevé mais vous nous donnez quand même le choix d'accepter ou de refuser. Les 2 gars étaient gentils, patients et polis, et naturellement très efficaces. Merci
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Posted 1 year ago
Everything was great, very professional movers/haulers. The only glitch was they were over an hour past my appointment window. But they did a great job, explained the process and pricing thoroughly upfront and even went to get a second truck and finished everything despite the fact it was after 7pm when they were done. One thing I learned is that they use as much as possible for donations so that made me feel better about getting rid of so much - it wouldn’t all end up in a landfill. Would recommend this service!
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Posted 1 year ago
The guys who came in the truck were great. They did their sales pitch well and we declined gracefully. Your website seems somewhat misleading. The 'link' for payment methods is not a link at all. I asked for a quote and got 'starts at $49'. I properly filled in all the info about my couch and it was interpreted incorrectly. Which would have cost me more money. Barkatt, the customer service rep in Ontario, tried hard to evade my questions and upsell me. However, he was really sweet but seemed to be under lots of pressure. It took 14 minutes on the phone to get an actual quote and to learn payment methods. The getting out of my house part was great. I filmed it for posterity. Overall I can give you a 7 on a 1-10 scale.
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Posted 1 year ago
Mike, Andrew, & Cisco ----the Best team for customer care & concern!
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Posted 1 year ago
I think your service is very expensive and probably will look elsewhere if I need this type of service in the future. The workers, Jonathan and Micah were wonderful.
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Posted 1 year ago
I felt that the price of picking up my mattress was a little deceptive. At first he quoted me a price of$150 but when I questioned that price he then he took the price 120.
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Posted 1 year ago
The service was good, Rex was very professional but I wish you told people prices before they come to your house, if I knew in advance what the price would be I would have never booked my service.
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Posted 1 year ago
Excellent communication and customer service. It was more expensive than I had anticipated, but overall it was a positive experience.
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Posted 1 year ago
1-800-GOT-JUNK? is rated 4.9 based on 3,672 reviews