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1StopBedrooms Reviews

4.9 Rating 4,131 Reviews
99 %
of reviewers recommend 1StopBedrooms
Company Reviews Metrics
4.9
Based on 4,131 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
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James
Verified Buyer
“Glad customer service called before they shipped. I had an adjustable bed that required special bed rails. If he hadn’t asked me I would have have to order them when they delivered the bedroom set. Also the explained the 5 year warranty is refundable if you don’t use it. Thanks for the help.”
Helpful Report
Posted 2 months ago
Rita
Verified Buyer
“I’m very pleased with the customer service technicians. They’re at the top of the their game 🤗l I’ve called several times concerning my account with katapult , each time they straightened the matter out for me. Customer service quickly pulls up my account, have all my information before them, all my questions answered and I’m done, not a dreadful experience and “I’m SPEAKING TO A REAL PERSON!”🎻🎷🎼🪗🎹🙂🙃😊🙃😋🙃🤗🤗🤗😘”
Helpful Report
Posted 2 months ago
Shelly
Verified Buyer
“Great company fast shipping good communication”
Helpful Report
Posted 2 months ago
Ashley
Verified Buyer
“Very kind!”
Helpful Report
Posted 2 months ago
Ashley
Verified Buyer
“He was quick and efficient”
Helpful Report
Posted 2 months ago
Travis
Verified Buyer
“Very helpful with a frustrating first order that I had to cancel due to manufacturing issues. Ordered my second couch and they have been very helpful and quick in getting it out to me.”
Helpful Report
Posted 2 months ago
Marymelissa
Verified Buyer
“Love the quality and customer service”
Helpful Report
Posted 2 months ago
Monica
Verified Buyer
“Great customer service. Would definitely buy from again. The man helped with with all my needs for the bedroom set.”
Helpful Report
Posted 2 months ago
Wyat
Verified Buyer
“I recommend 1stopbedrooms to the World this is the best place to go to to purchase your set!”
Helpful Report
Posted 2 months ago
Patty
Verified Buyer
“Customer service is top notch! I highly recommend!”
Helpful Report
Posted 2 months ago
Trudy
Verified Buyer
“Placed an order on Sunday..found an error and called. Office was closed but we got a call right back, alleviating our worry that we would not have had a response until Monday. Great Customer service!! Thanks to Ricky and Simon.”
Helpful Report
Posted 2 months ago
Charles
Verified Buyer
“1stopbedrooms has quality products at great prices. Customer service is friendly, helpful and efficient. I've used them several times and it's always a great experience.”
Helpful Report
Posted 2 months ago
James
Verified Buyer
“I had an issue where there were two grooves in my table top. I contacted via email since was a weekend Vincent responded I sent pics and he advised my new top was ordered I will know in 7-10 days. Fast friendly can't ask for better service.”
1StopBedrooms 5 star review on 25th February 2024
Helpful Report
Posted 2 months ago
Zachary
Verified Buyer
“Always great products. And the shipping is great item arrive so quick!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“The bench that I order was delivered by FEDEX without any damage. The assembly of the bench was very easy and the quality is top notch. The price is reasonable also. GREAT PROSUCT!”
1StopBedrooms 5 star review on 25th February 2024
Helpful Report
Posted 2 months ago
Tristan
Verified Buyer
“I think his name was Simon - not 100% sure but the guy who helped me with my verification process is absolutely world class. I’ve never experienced such excellent customer service. 12:10 will be recommending 1stop to everyone because of the way he handled my order !!!! (Hope I got the name right)”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Bought a dresser and nightstand’s and was very surprised by the quality! Looks amazing and built very well. I’ll definitely shop here again”
Helpful Report
Posted 2 months ago
Alicia
Verified Buyer
“Amazingly service will be the 2nd time I have bought a full bedroom set for an amazing price! Thanks would recommend”
Helpful Report
Posted 2 months ago
Gregory
Verified Buyer
“Was very happy with our purchase. We ordered on a Monday night and the couch was delivered the following Friday. Process was easy and the couch was perfect for us!”
Helpful Report
Posted 2 months ago
Shamain
Verified Buyer
“Customer service was easy to reach, delivery went great! Came much faster than Ashley Furniture who I have had multiple issues with over the years. Great prices also”
Helpful Report
Posted 2 months ago
1StopBedrooms is rated 4.9 based on 4,131 reviews
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