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1StopBedrooms Reviews

4.9 Rating 5,045 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 5,045 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
The bed is great. Looks even better in person.
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Posted 1 week ago
Same furniture as in Ashley’s store at a much reduced price! And free delivery and white glove set up.
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Posted 2 weeks ago
The price was phenomenal, offered free shipping (the store originally looking at was going to charge several hundred dollars) and customer service was outstanding. I wish the communication after ordering along the way was a little better. Initially I was given a projected delivery date but after that came and went, I waited about a week and finally called. Again, great customer service. The delivery service they used (not their company) were not competent but when I relayed that back to this company, they were very quick to respond and were willing to do whatever needed to rectify the situation. All in all, would very much recommend and will purchase in the future from them as well.
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Posted 2 weeks ago
Good experience for 1st time
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Posted 1 month ago
Easy to use and very courtious
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Posted 1 month ago
Easy to order. Took longer to deliver than expected.
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Posted 1 month ago
I bought a bedroom set and from shipping to setup everything only took 3 weeks. The dresser came with a small crack and customer service is working with me promptly to fix the issue.
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Posted 1 month ago
The site is easy to navigate. I found exactly what I needed and was pleased with the pricing. What I was aggravated with was receiving emails all weekend telling me to contact customer service to verify my billing and shipping address, to call the 800 number even after I’d emailed back to confirm. I hope the shipping and product is as nice as it is online. It’s pretty, and overall, I am satisfied with my experience, thus far. Thanks!
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Posted 4 months ago
Easy ordering. Great pricing
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Posted 4 months ago
Spoke with Coby (possibly Colby) regarding address check. Of course they don’t deliver to my address… a lil more for shipping. No too bad… but he was very informative and really customer friendly!!!
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Posted 5 months ago
This is perfect, just what I wanted, can't wait for my side tables to get here.
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Posted 5 months ago
So far so good! Order is not complete until all is ordered on time and in good shape, so maybe @ 5-star if/when that hapoens!
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Posted 5 months ago
I was so happy to find the Ashley furniture midnight madness chaise here and on sale! I contacted customer support for shipping verification and they were very nice and helpful.
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Posted 6 months ago
I give a #4 and not a #5 only because the table and chairs were not assembled. When I made the purchase no wear did it say (assembly required). Otherwise delivery was quick, making the purchase was easy. I have not opened the boxes yet, I have to find someone to do the assembly. I will do business with your company again. Thank you!
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Posted 6 months ago
The first representative i spoje with Joe R. did not seem very knowledgeable of my order. He quoted me a price for assembly when the chest was advertised as fully assembled. The second rep. I spoke with Ian, confirmed that my product would be fully assembled as advertised and was very helpful in answering my additional questions.
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Posted 6 months ago
Phone selections were not expansive enough.
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Posted 6 months ago
Great customer service and options to keep my new bed set safe.
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Posted 7 months ago
My sectional is now coming with a stain treatment! I’m sooooo excited
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Posted 7 months ago
Good pricing and customer service.
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Posted 7 months ago
My items have not shipped yet, but so far customer service is great.
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Posted 7 months ago
1StopBedrooms is rated 4.9 based on 5,045 reviews