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1StopBedrooms Reviews

4.9 Rating 5,047 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 5,047 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
The customer service rep I worked with was very friendly and helpful.
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Posted 1 year ago
Quick east and convienent
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Posted 1 year ago
Great prices however my one small complaint. The descriptions, specifications aren't 100% correct. Caused me to think I was getting something that, I wasn't going to get. 82" fireplace TV stand. TV stand came no fireplace. It was sold separately. Other than that I have no real complaints.
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Posted 1 year ago
Good service, will become great when the chairs are received.
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Posted 1 year ago
I have only good things to say about the service person who spoke with me. We worked to meet my needs which happen to be a tiny living room, and I needed to do all the cart with a lot of the merchandise that I chose so we put together a sectional, and I’m very pleased with the idea that it turned out, in fact, I’m kind of getting a little bit anxious to get it, but the service rep was not only courteous and respectful had a nice sense of humor, and he made sure that he was paying attention to detail The reason for the four stars is simply that we can all improve someway or another. I have no criticism of this encounter.
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Posted 1 year ago
Order process was relatively easy. We’ll see how quickly and professionally my item is delivered though.
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Posted 1 year ago
The process to find and purchase products was easy and user friendly and the price was lower than all other alternatives. I have not yet received the product so this rating does NOT reflect product quality or ease of assembly.
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Posted 1 year ago
Good help very knowledgeable
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Posted 1 year ago
Very nice and informative.
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Posted 1 year ago
Customer Service called me back, answered all my questions, and was very helpful and polite I gave it a four star because I have not received my new dining room set yet.
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Posted 1 year ago
Very good customer service
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Posted 1 year ago
Customer service is great! Had a few problems with website
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Posted 1 year ago
It was an easy website to use and they had a lot of great options to choose from
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Posted 1 year ago
Good service
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Posted 1 year ago
Excellent help gentleman was great unlike my first experience on the phone
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Posted 1 year ago
I’d give a 5 but haven’t received furniture but I’d rate customer service as a 5 at this moment.
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Posted 1 year ago
Was very helpful in address verification and was able to point me to a better warranty package that if we don't use it we receive the warranty cost back at the end of the 5 years.
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Posted 1 year ago
I placed an order for the Ashley Next Gen Gaucho sectional. My order was incorrect so I called into the customer service department and they quickly fixed my order and also gave me info on an Ashley specific warranty available to me. Very happy with the service I’ve received so far!
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Posted 1 year ago
This was a very easy place to deal with my sales person was Joe , so far so good I’ll update this upon delivery
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Posted 1 year ago
Ordering with the help of Simon was a breeze! Looking forward to the new Sectional arriving!
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Posted 1 year ago
1StopBedrooms is rated 4.9 based on 5,047 reviews