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1StopBedrooms Reviews

4.9 Rating 5,438 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 5,438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 14th September 2025
Diane
1StopBedrooms 5 star review on 9th September 2025
Barbara
1StopBedrooms 5 star review on 3rd September 2025
Christine
1StopBedrooms 5 star review on 21st August 2025
Robyn
435
Anonymous
Anonymous  // 01/01/2019
Very informative about chairs, pricing, shipping and warranty. Great customer service ~
Helpful Report
Posted 1 year ago
Thank you for the service. I was a pleasure dealing with your customer service department. I will definetly use 1 stop bedrooms again in the future.
Helpful Report
Posted 1 year ago
So THANKFUL for a most EXCELLENT and PLEASURABLE customer service & shopping experience- I’ve had in a LONG time! I’m a seasoned consumer and consider myself -frugal (not cheap – cheap is-not nice😜)-knowledgeable-and informed. We can title this essay: “#MissFrugal Make a Sofa Purchase” Enjoy!😜 This past weekend was “tax free weekend in Massachusetts”. I decided to FINALLY “pull the trigger” and visit local stores and FINALLY make up my mind on a sofa (after months of not being able to justify this ‘larger’ purchase in my mind -yet😳🧐🤷‍♀️!) AND save 6.25% in taxes as well? I was ready! After visiting the local furniture stores -I fell in love with a sofa and decided to make the purchase-YAY! It was a productive and satisfying shopping experience—I was VERY happy with everyone I encountered in the local stores-and all-around -just a fun day- picking out a sofa! I was very excited about the couch (is ‘couch’ just a Massachusetts thing…? 🧐 something else I’ll need to research soon 😜) The one downside while shopping-was- at this same timeframe- I was also working on switching from one cell provider -to new cell provider (Miss Frugal struck again! It was time to move on from a tried-and-true larger cell company- to a newer- American-based company! #MissFrugal & #MissPatrioticShopper- had “been on a mission-a mission from God“🙏 🇺🇸😎😜🤣) Due to circumstances beyond anyone’s control-it did not go smoothly or as planned. The glitch that remained unresolved for several days left me with a cell phone Internet connection-that was sporadic or nonexistent as I traveled 🤯🤯 and I wasn’t able to do my usual online price-comparisons 😕— until AFTER- I made my purchase. BecauseI HAD completed the full purchase including payment and delivery set-up etc. As fate would have it--once I was able to compare pricing online-I came across 1StopBedrooms.com 😳😱🤩🤩🤩 I quite honestly- was taken aback- by the $600 PIECE DIFFERENCE..? Just-WOW! I was blown away temporarily, and a bit disappointed in myself that I had not done my research. First, I immediately emailed the furniture store I had purchased from -and canceled my purchase with them- stating my reason why I was canceling (and yes-I did have some feelings of “guilt“ but my wallet was having some “feelings“ a well . I guess you could call it-An ‘empty feeling’ ..? lol! But I chose the email route versus a phone call because I wanted everything documented. This is a business -and a business transaction- and my feelings were not going to be involved-in a business/conscious matter. The price difference was just -too much. And my wallet is not a charity for -commissions.) So with that said- I started my order online with 1Stopbedrooms.com. I choose financing through Affirm (I’m working on rebuilding my credit and I thought this was a great flexible option.) But before I hit the “purchase“ button-I had a couple of questions- and I decided to call. And that’s where I had the most pleasurable encounter with Raymond- who was professional-polite-knowledgeable- and answered my questions quickly and efficiently and confidently. He talked to me about the warranty on this couch, which I initially had decided against but after hearing about it, I decided absolutely YESSSS! Another ‘moment of fate’ -because the warranty is absolutely wonderful and well worth every penny! The local store I initially purchased from- didn’t even mention it to me…? So-“Yay“- to Raymond-and to me! 👏👏👏 Raymond is a 5- no-a TEN STAR⭐️ review as well!- With all this said-final thought: I’m EXTREMELY EXCITED for my purchase to arrive! And “NO”-No one paid me to write this lol! Final savings-after adding in the 5-year protection plan on my sofa-was $300! Even after paying MA taxes- and- the price had gone up approximately $110 online -over a 24 hour period - As I “slept on it“ (Take note potential buyers: Prices can change in an instant— “Pull your trigger“ -make that purchase you’ve been wanting! “The opportunity may never arise again-Never miss out on a great opportunity“ lastly,-I did mention to Raymond -The price increase in 24 hours- and- he was able to give me a $50 credit! So—Thank you again Mr. Raymond!) When all was said and done- I saved $300 overall! I realize this is a longer-detailed review- But -I sincerely hope it helps! It’s been a total pleasure for #MissFrugal! 😜😳🤩🤣🤣 “The show’snot over folks! #MissFrugal Will be on stage performing again at 10 PM! Bring your friends and family!” 😳😜🙏✌️🥰😍😘❤️😇 “I’ll be back!“
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Posted 1 year ago
Excellent sofa for an excellent price. Great customer service agent, very helpful.
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Posted 1 year ago
Handled orders with complete professionalism; pleasant and courteous assistance.
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Posted 1 year ago
Representative was very helpful and professional. I got an answer for any question every question I asked very satisfied.
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Posted 1 year ago
Excellent customer service Simon!!
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Posted 1 year ago
I google the chair I saw at a store and found the exact chair on this website for hundreds $$ less, even after adding shipping AND delivery, which is to the inside of my door!
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Posted 1 year ago
So far service has been superior!
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Posted 1 year ago
Great customer service!
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Posted 1 year ago
Customer service is excellent - looking forward to receiving our items
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Posted 1 year ago
My new bedroom is both perfectly constructed and beautiful. Cherrywood color match is also perfect 👍 👏 👏 👏. 😁😄😆😁 👍
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Posted 1 year ago
Found exactly what I was looking for at by far the best price...highly recommended
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Posted 1 year ago
Good job. Haven’t received my couch yet but just ordered it.
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Posted 1 year ago
Even though my product was backordered and delayed, it arrived two months earlier then they expected it to be available and arrived just as desired. Will defenitly choose 1stopbedrooms again.
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Posted 1 year ago
Very nice people to talk with deaf person on VP 😎👍
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Posted 1 year ago
Was quick, efficient, and sent a picture as proof of a good job
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Posted 1 year ago
Coby delivered great customer service. I appreciate all his help with my purchase.
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Posted 1 year ago
Couch was delayed a couple times on backorder but good communication, good delivery, love the couch
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Posted 1 year ago
Very pleasant experience the representative answered all of my questions. He very friendly and knowledgeable.
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Posted 1 year ago
1StopBedrooms is rated 4.9 based on 5,438 reviews