“When i call, I get immediate help. I can call as often as I need help. They have brought my computer back from a point where I thought it had totally crashed. I really really appreciate their expertise.”
“The engineer got me going. What else needs to be said? He was very patient with me and of course quite clearly very knowledgeable.
I will be in need of your help many more times, I am quite sure about that. I was tired last time to carry on further...
The problem is time - that is to make time to sit down for a number of hours and pick up small things. I don't know how to put things right or correct something that had been working and suddenly stops. I am having a brake from all and I shall get in touch at the beginning of July. If there is something you can help with from distance - what I need to get back is the keyboard doesn't light up in darkness. Can you tell me how to correct that? I am
sure it is possibly just to press some key or hold two... thanks for help. LBH”
“at 80 years of age I am still learing lessons.the first person who worked on my computer did nothing. the second person slowed my computer down so slow I had to take it to a computer store to have it fixed and it cost me another 85.00. when I was talking to the last person I was reading your guarantee and it is not worth anything. you got your money but because I let you have axcess to my computer I am very afraid of what you can do to it. I will never do this again and would tell anyone do nod do this. I have got new securiyy thank you god bless all of you”
“they were efficient,polite,very knowledgable.i will recommend them to my friends,and when my financial issues are resolved i shall become a customer again,but for the moment i cannot,regretably.”
“The problem was eventually resolved but it involves using a cumbersome process. The specific reason for not being able to use an app which would make it simpler isn't clear.”
