247 Heathrow Airport Transfer Reviews

Name: 247 Heathrow Airport Transfer
Address: Lumina Business Centre 32 Lumina Way Lumina Park , Enfield , EN1 1FS, London
Rating: 4.57

4.6 Rating 272 Reviews

91 %

of reviewers recommend 247 Heathrow Airport Transfer

Company Reviews

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Metrics

4.6

Based on 272 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way Lumina Park , Enfield , EN1 1FS
London
EN1 1FS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1.on time 2. Lovely clean comfortable car 3. Good driver, polite, no too fast 4. Would use company again 5. Excellent service, highly recommended”

Helpful Report

Posted 8 years ago

Dear Esther, Thank you for the review and for the pointing out the things that you liked from our service. We would be delighted to provide the same level of service in the future. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 8 years ago

“Pubctual, reliable and courteous. Thanks.”

Helpful Report

Posted 8 years ago

Dear Patrick, Thank you for the review provided. We are always trying to provide reliable services to our clients. We look forward to your future bookings. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 8 years ago

“Friendly, on time, clean car”

Helpful Report

Posted 8 years ago

Dear Haneen, Thank you for the review sent. We are glad that you found our services timely and that you have enjoyed the service provided. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 8 years ago

“Thank you for picking on s up. I was held up on our arrival at Heathrow and it was a relief to have someone who was prepared to wait after 24 hours of flying time from Australia”

Helpful Report

Posted 8 years ago

Dear Mary, We appreciate your time and the kind words wrote for us. We are glad that your journey went according to plan. We are looking forward to your future bookings. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Punctual and the car provided was clean and tidy. Drivers drove very safety.”

Helpful Report

Posted 8 years ago

Dear Jenny, Thank you for the 5 star review send. We are glad that you have enjoyed the journey and we look forward to your future bookings. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Customer service team was highly responsive to queries and drivers for both journeys were friendly and efficient. Will be our go to company for transfers going forward.”

Helpful Report

Posted 8 years ago

Dear Siumei, Thank you for the time you took to write your review. We are glad that you are our loyal customer and we will do our best to provide the same level of professional services in the future. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“They value feedback and act upon it. Best value for a quality service.”

Helpful Report

Posted 8 years ago

Dear David, Thank you for the time you took to write your review. We are glad that you have enjoyed our services and we are looking forward to working with you in the near future. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Service was on time, very pleasant. Used it already twice and will definitely use it again when arriving to/from London”

Helpful Report

Posted 8 years ago

Dear Nir, Thank you for the review provided. We appreciate your feedback and we are looking forward to providing you with excellent minicab services. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Have been using them for over an year now and I am very satisfied with the quick, efficient and courteous service they provide. I find their prices very reasonable too. Keep up the good work.”

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Posted 8 years ago

Dear Roshi, Thank you for the time you took to write your feedback and for the 5 star review. Also, we would like to thank you for your loyalty. We hope to always provide excellent minicab transfers. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“The driver was on time and he was very nice”

Helpful Report

Posted 8 years ago

Dear Ahmed, Thank you for the review send. We are glad that you had a pleasant trip and we look forward to your future bookings. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Very happy with the driver and service. Car was on time, great value and our driver was courteous and charming. Will definitely use again.”

Helpful Report

Posted 8 years ago

Dear Adam, We thank you for your feedback and for the 5 star review. We look forward to providing you with professional and timely services. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“wonderful service for a great price. Had the drivers mobile number at the ready in case of anything, he met me at arrivals....and i was on my way in a comfy car!”

Helpful Report

Posted 8 years ago

Dear Crystal, Thank you for the kind words of appreciation. We are glad that you have enjoyed our minicab services and we look forward to collaborate with you in the future. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“As always an excellent service.”

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Posted 8 years ago

Dear Nilofer, Than you for your 5 star review. We appreciate your loyalty and we hope to always provide you with excellent minicabs. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“The driver was extremely professional and he definitely restored my confidence in 247”

Helpful Report

Posted 8 years ago

Dear Samuel, Thank you for the time you took to write your review. We are glad that you have enjoyed our services and we hope to provide in the future the same professional services. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“We arrived at LHR 45 min early and called 247 to see if perhaps we could be picked up earlier (since they track flights) but the driver picked us up at the originally planned time, which was fine. The driver was courteous but we were disappointed when we found out he wasn't aware that we made arrangements in the booking to spend some time at Leeds Castle on the way to our hotel in Canterbury. Had I not mentioned it to him, we probably would have missed it. He didn't have the postal code even though I included it when I made the reservation (though the address didn't show up on the printed confirmation--maybe a glitch in their system). I confirmed in an email a few weeks earlier that a stop at Leeds Castle was okay to do for an hourly charge. It took a while for him to figure out how to get there as he was unfamiliar with the area. On top of that, he hardly spoke or understood any English. We were rather discouraged as this all took extra time. Then once we were on our way everything went better. We got to Leeds Castle and he waited there for us for two hours. Then when we arrived in Canterbury he stopped at an ATM so I could get cash for the transfer. He was a good driver and everything turned out fine after a little rocky start. We also used 247 for our transfer from Dover to Windsor. That driver spoke good English so we were able to communicate and have a nice chat with him along the way. He was also courteous and friendly. A negative thing about the transfer was that when he arrived at the cruise terminal he waited in his car for a while before getting out to look for us. He said he wasn't sure if the ship disembarked because there were hardly any people out there but he must not have realized it was a small ship (684 passengers) and they have staggered disembarkation so there would not have been a lot of people out there. It really would have been nice to come out of the terminal to see someone standing there with my name on a sign rather than having to walk back & forth, asking the terminal workers if they've seen someone from our transfer company. One other thing that bothered me was that the drive through the beautiful English countryside of Kent would have been so much more pleasant without hearing the awful techno music playing on the radio. I really thought he should have asked if we were okay with the music. I didn't say anything because I thought it probably helped him get through all the driving he does. He did let us know that he could make a stop for us if we needed one (i.e. bathroom break), so that was nice. This company did have some of the lowest quotes for transfers and they will get you from point A to point B but there might be some glitches along the way. It seems that their drivers might not have a wide range of experiences. I do recommend them but just be a little flexible.”

Helpful Report

Posted 8 years ago

Dear Kathleen, We would like to thank you for your e-mail and taking time to provide us your feedback. It is really important to know your opinion, because in this way we can improve our services in the months to come. We have checked our records in regards to the journeys had with us. Concerning the first reservation, indeed, there was no postcode given so probably this is the reason why the driver was confused as well. We provide services in London and the area where he had dropped you off was unknown to him, indeed, as we have few jobs towards that side of the country. They always rely on the navigation system and the postcode is very important to be given. We have forwarded your feedback as well to him and to our drivers supervisor so he can address these matters with both of them. We always train them to be courteous, on time and friendly with our customers and we are very disappointed when they do not deliver the services we expected in the end from their side. We are happy that everything went well overall and we assure you that this will be definitely taken on board. We once again thank you for your opinion and we hope we will have the chance to serve you again in the future, so you can see that we do provide reliable services. Please do not hesitate to contact us if you have any questions or if there is anything we can assist with. Your assistance and patience in this particular matter have been much appreciated. Have a nice day ahead ! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“as always perfect”

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Posted 8 years ago

Dear John, Thank you for sending us your review. We appreciate your feedback and your loyalty. We are looking forward to your future booking. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“I was happy with my driver this time. I am a client since September 2013, but unfortunately the previous 2 rides have not been very good. But thanks to the professional behaviour of the driver I decided I will keep the account open.”

Helpful Report

Posted 8 years ago

Dear Andrea, Thank you for the time took to write us your feedback. We sincerely apologise for the inconvenience created by our team. Our supervisor has been informed about this situation and you can rest assured that every measure will be taken to prevent future issues with your bookings. We are looking forward to provide you with professional minicab services in the near future. For any issues regarding our services please do not hesitate to contact us. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“We did not have a contact phone number or a phone that works in UK when we arrived at Heathrow airport. It took us a while to make sure that the driver was not around. But when we finally made contact, we met the driver in no time. We were transported to our flat. He was helpful and courteous. Again, I also give credit to the customer support who were very responsive. Becky”

Helpful Report

Posted 8 years ago

Dear Rebecca, Thank you for the time you took to write us your feedback. We do apologise for the inconvenience created by this situation, we assure you that we are doing our best to improve this in the future. We are glad that you found our staff professional. We look forward to your future bookings. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Thank you for your excellent service, will surely use again.”

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Posted 8 years ago

Dear Ciprian, Thank you for the kind words of appreciation. We are glad that you found our services excellent and we are looking forward to provide you with the same level of quality in the near future. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Had a great experience. Good value for a easy, comfortable transfer to the airport!”

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Posted 8 years ago

247 Heathrow Airport Transfer is rated 4.6 based on 272 reviews