247 Best Emergency Services 247bestemergencyservices.co.uk Reviews

Name: 247 Best Emergency Services 247bestemergencyservices.co.uk
Address: N1 7GU, 20-22 Welnock Road, London, United Kingdom
Rating: 4.47

4.5 Rating 173 Reviews

87 %

of reviewers recommend 247 Best Emergency Services 247bestemergencyservices.co.uk

Company Reviews

Questions

Metrics

4.5

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

2033188667

Location:

N1 7GU,
20-22 Welnock Road,
London
United Kingdom
N1 7GU

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247 Best Emergency Services 247bestemergencyservices.co.uk 5 star review on 5th December 2024

Anonymous

247 Best Emergency Services 247bestemergencyservices.co.uk 5 star review on 20th November 2024

John Mcelroy

247 Best Emergency Services 247bestemergencyservices.co.uk 5 star review on 23rd September 2024

Indra Ramona

Kristian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very professional and friendly Abdul and his colleagues. 100% Recommended”

Helpful Report

Posted 1 year ago

“The £45 call-out fee is what gets you through the door. That's the attractive headline price. What comes afterwards is a very different story. I was quoted £45 for the call-out. The attending engineer then called to ask for approval to fit a replacement part costing £85, which I agreed to. The repair took around one hour, and the engineer was excellent. Then I received a demand for £439. That included £305 for around one hour of labour and testing – a charge that was never mentioned before the work started. When I challenged it, I was repeatedly told the pricing was available on the company's website. I checked thoroughly and couldn't find any labour rates or pricing that supported what I was being charged. From my experience, the low call-out price appears to be used to secure the booking, while the real cost only becomes apparent once the work has been completed. The engineer himself was professional, courteous and completed the repair quickly. My complaint is entirely with the pricing practices and lack of transparency from 24/7 Emergency Services. If you use this company, get the total labour cost in writing before authorising any work. A £45 call-out can very quickly turn into a bill running into hundreds of pounds.”

Helpful Report

Posted 2 days ago

“unfortunately there was no option to give 0 rating i had a block toilet, when i called they told me its £45 (did not specify if it was including Vat ) all they said is i pay the technician on site and they will let me know of any labour charges for repairs etc Did not even specify if the 45 was for call only No one clarified what would be the totL cost, at the end of the job, they said to unblock a toilet with no repair required and job done in under 2 mins, my bill was. 365£ absolutely rude and insane hidden costs. I am never coming back”

Helpful Report

Posted 2 weeks ago

“Customer services is poor and prices are outrageous.”

Helpful Report

Posted 3 weeks ago

“DO NOT EVER USE THEM!!! Had F75 fault on boiler, vaillant came out and changed new pump and new pressure sensor. One week later the fault was on there again so i called 247 best engineers, they told me that someone can be with me within 90mins for a callout charge of £45 and when the engineer comes out they will tell me what the problem is b4 giving me a quote so i said ok. Engineer came within 90mins but i found by googling the proplem that if i press the reset button for 3 seconds it should do the trick so i did and it worked so nothing needed to be fixed. I was then told by the company that i need to pay £450 which shocked me because i was not expecting that. I refused to pay as they did not do anything to fix the boiler so they said they would lowerit to £300 which is still extortionate as i was told on the phone that the callout charge is £45. The guy on the phone is RUDE and they just rip you off!!!!”

Helpful Report

Posted 1 month ago

“Company arrived late, but did a good job. It took them ten minutes to repair a blocked sink. However, they quoted £45 and charged £540”

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Posted 1 month ago

“DO NOT USE THIS COMPANY! THEY STATED £45 FOR CALL OUT - ONCE TMHE ARRIVED HE SPLVED THE PROBLEM IN 30MINS AND IT COST ME £220!! THEN I WAS HARRASED BY THE LADY TO MAKE PAYMENT. THE COMPANY NEEDS REPORTING! I AM TAKING THE MATTER FURTHER!!”

Helpful Report

Posted 2 months ago

“While trying to put pressure in my boiler the wing nut stapped. To be fair and engineer did come out within a couple of hours and fixed it which I was desperate for as I was going on holiday within hours and needed to use the bathroom. I was prepared for the £45 call out fee as notified in my initial call, but I was not prepared for the £375 bill for replacing a small plastic wing nut that took minutes. I was desperate but I am so disappointed to feel I was ripped off.”

Helpful Report

Posted 2 months ago

“Absolutely disgusting Crooks is the only word that springs to mind I was told 45 pounds over the phone with three other people that heard the conversation as witnesses I was told of nothing about the other 140 pounds that was on top after half hour of diagnosis then to be told they don’t repair electric”

Helpful Report

Posted 3 months ago

“Absolutely disgusting service, cost £425 for a 30 minute job which the technician dragged to an hour unnecessarily, with the parts we paid and provided. No mention of the labour costs and they hooked us with a £45 consultation fee and did not specify ANY other charges. No charges or quotes were given before the job started which is dishonest and greedy on their part. No mention of absurd rates on their website and they plastered positive reviews on their website. Absolutely avoid them they will scam you”

Helpful Report

Posted 3 months ago

“They are scammers, they came out my 85yr old mum..initially telling her call out was £45. Thdd we y unblock her toilet and it cost her £450..they are robbing scum bags!!!”

Helpful Report

Posted 3 months ago

“Thank you so much for installing replacement taps in kitchen. A prompt and efficient service and we will definitely employ your services again. Many thanks”

Helpful Report

Posted 3 months ago

“Ripped off £393 for ten minutes and £5 matierial. Wont ever use again !!!”

Helpful Report

Posted 3 months ago

“Called them in the morning toilet tank leaking. Called handler very professional. Plumber came within 1 hr as promised. Richard was friendly all repaired in 20 minutes. Excellent service. 100% recommend them.”

Helpful Report

Posted 3 months ago

“Absolutely disgusting I still have the leak , he didn't touch anything just took a photo and asked me what was happening, he then went to car to call someone and from that photo; he came back with a price of £200 for two things totalling £400.....? But STILL did not tell me the problem. I decided not to let this unprofessional do any work as he said if he couldn't fix it, he would have to call in a specialist which would be more money. I paid the £70 callout I still have the leak what's the world coming to? £70 and he didn't even bend down. Or stop the leak as you can see in photo.”

Helpful Report

Posted 4 months ago

“Boiler was fixed in 10min. But the company charged me £410. What a rip off - they knew what they were doing. Won’t be using again. Was only told about the call out charge of £50. Would have been great to be told the estimate cost before repairing - I would have avoided it.”

Helpful Report

Posted 4 months ago

“Called for an emergency gas engineer as carbon monoxide alarm went off. Advised callout charge was £49. Engineer came within an hour. Checked everything out and advised no leak. Changed batteries and then rang company to let them know job completed. He was here for about 30 minutes. Company told me charge would be £350. I told them that was exorbitant. Eventually they agreed to £200 but engineer felt that was still too much as he would only have charged £50 plus callout charge. The company kept ringing me and pressurising me. I'm an OAP. I WOULD NEVER use this company again and can't actually find them on the Companies House register.”

Helpful Report

Posted 5 months ago

“Shocking scamming company engineer quoted 50 they try to charge 350 with a hour of talking was down to 150 avoid at all cost”

Helpful Report

Posted 5 months ago

“Jordan came out to fix my boiler and I couldn’t be happier with the service. He arrived on time, quickly diagnosed the issue, and had everything up and running again in no time. He was professional, friendly, and explained what he’d done clearly. Highly recommended – great job and a very smooth experience from start to finish.”

Helpful Report

Posted 5 months ago

“Our experience with 247 Best Emergency Services was excellent. We needed urgent help to unblock a badly clogged pipe at our home in Stoke-on-Trent, and their team responded quickly and professionally. They provided a clear quote, explained the best solution, and handled everything smoothly from start to finish. Highly recommended for anyone in Stoke-on-Trent looking for fast, reliable plumbing services.”

Helpful Report

Posted 5 months ago

“They did amazing work for me at my home. I had an emergency and they were able to help me right away. Great company, friendly employees, helpful and affordable!”

Helpful Report

Posted 6 months ago

247 Best Emergency Services 247bestemergencyservices.co.uk is rated 4.5 based on 173 reviews