304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very bad and you can't withdraw it ... too bad”

Helpful Report

Posted 4 years ago

Hi Abdiasis, We will be in contact via email to get to the bottom of your issue. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I didn’t receive my order”

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Posted 4 years ago

Hi Faisal, I'm sorry to hear you have not received your order, I have just emailed you. We will be investigating this issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Very bad my first and last time ill ever order ! They lost my shipment and didn’t realize it ! They keep on telling me the shipment on the way after a month of delay”

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Posted 4 years ago

Hi Faten, I'm sorry about the experience you have had with your first order with us. We have been speaking via email and have re-sent your items along with a voucher for the inconvenience. If you have any further queries please do not hesitate to email us :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I still haven’t received the package. And I’m moved to a different address now. I have tried to contact you but without any help. I just want to know where it is so I can pick it up”

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Posted 4 years ago

“Order three items, sent two back and 4 weeks later the refund still hasn’t been processed despite my chasing! The one item I kept shrunk on first wash at 30 degrees, so overall I’m very dissapointed”

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Posted 4 years ago

Hi Kelly, I'm sorry to hear about the issues you have had regarding your return. We will be in touch via email to resolve this you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I didn't get my clothes till now??????”

Helpful Report

Posted 4 years ago

Hi Muhammad, We are sorry to hear about the delay of your items reaching you. We will be in touch via email. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I didn’t receive my shipment such a poor service”

Helpful Report

Posted 4 years ago

Hi, I'm sorry to hear about the issues you have experienced with us. We will be in touch via email shortly to resolve this problem. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“The worst customer service I have ever experienced I still haven’t received my order”

Helpful Report

Posted 4 years ago

Hi Omar, I'm sorry to hear you have still not received your order. We will be in contact via email to get this issue resolved for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Im i’m waiting my order a long time still no not coming I didn’t receive any email from 304”

Helpful Report

Posted 4 years ago

Hi Ibrahim, I'm sorry about your recent order, under normal circumstances customers expect their orders to be with them in 5 - 11 working days to the U.A.E. We will be in contact via email to investigate this issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Very disappointed with my purchase, the size chart was completely off and the items didn’t even fit, tried contacting you to return them and never got a reply back”

Helpful Report

Posted 4 years ago

Hi Matthew, I'm sorry to hear about your recent order with us. we will be in contact via email to get this issue resolved for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Didnt receive my order since the 28th of August ! My order number is GE663051455GB”

Helpful Report

Posted 4 years ago

Hi Amer, We are really sorry you have not received your order yet. We will be in touch via email to get this issue resolved ASAP. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“really good but havent received my last order yet”

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Posted 4 years ago

Hi Amy, I'm sorry to hear you have yet to receive your items. I will be in touch via email to get this resolved for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“You sent a wrong item”

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Posted 4 years ago

Hi Celia, I'm sorry to hear about your recent order. I will be emailing you shortly to resolve this issue for you. Kind regards, Charlie 304 Help Team

Posted 4 years ago

“Terrible service. Do not recommend this clothing brand at all. They send wrong items and fail to respond to emails. Items look nothing like images on the website. Items rec’d feel flimsy and cheap. Also they u cant even contact them via phone. Always email and i receive no response”

Helpful Report

Posted 4 years ago

Hi, I'm sorry to hear about the issues you have experienced with us. We will be in touch via email shortly to resolve this problem. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“How do I give my opinion on something that has not yet arrived???”

Helpful Report

Posted 4 years ago

Hi Aqeel, I'm sorry to hear you haven't received your order. We have sent you an email, we are investigating this issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I have not received my package. It is been 3 weeks now. Email, live chat and instagram DM messages were sent but still no reply.”

Helpful Report

Posted 4 years ago

Hi Isa, I'm sorry to hear you have yet to receive your order. We will be in touch shortly via email to resolve this issue ASAP. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I have still not received my order or an update from 304 after sending emails and attempting to receive tracking details or an update on the web chat. The web chat is leaving an automatic response which says; Sorry for keeping you waiting, we’ll get back to you as soon as possible. Thank you for your patience. I have placed several orders with this company in the past and this is the first issue I have had. If someone would at least communicate with me I would be accepting of a late delivery however my experience has been terrible. Not only will I never place an order with 304 clothing again but I will also be reporting them to trading standards in hope that nobody else has to experience unwanted stress during these already difficult times.”

Helpful Report

Posted 4 years ago

Hi, I'm sorry to hear about your recent order. I’m talking with my team about exploring this issue more now. I just want to let you know that your issue is important to us, and we’ll get back to you via email ASAP with proper insight and solutions. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“not receive my shipment.is lost”

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Posted 4 years ago

Hi Majed, We understand how you feel, we’re very sorry. We’re going to take care of this for you right now. We will be in touch via email. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I ordered before a month ago and until now i didn’t reserve the order also the customer service didn’t respond with me”

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Posted 4 years ago

“I have bought a set of 304 clothing and the labels already peeling off after washing it one time.”

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Posted 4 years ago

Hi Bower, I'm really sorry to hear about your recent order. We will be in touch via email to resolve this issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

304 Clothing is rated 4.5 based on 6,369 reviews