304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the website the clothes look really good, but when I received it I was very dissapointed. there is no nice shape in the clothes and the corpse made of cheap material. in addition, sending took no less than 30 days.”

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Posted 4 years ago

“Very not please with the delivery, ordered now over a month ago.”

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Posted 4 years ago

Hi Zac, I'm truly sorry to hear you have yet to receive your order. We will be in contact via email to resolve this issue. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Ordered something on 12/6/2020 and haven't received anything yet on 12/29/2020. Emailed customer service and only received an email after three days with the post link, which I already had. Emailed again if they, as the sender, would like to instruct the postal company to see where the package is but no answer. Chat function on the site does not get an answer at all and DM on instagram I got an answer if I only wanted to contact me once?!? Overall unbelievably bad service and I will never order or recommend anything from here again.”

Helpful Report

Posted 4 years ago

Good Morning Marieke, I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We will be in contact via email to figure out the best way forward and get the answers you need. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Still have not received my package”

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Posted 4 years ago

Good Morning Aaron, I have looked into your order and can see it is on its way, due to the current circumstances surrounding COVID-19 the courier services have struggled to meet estimated delivery times. We will be in contact with you via email to provide some more information :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“The customer service is disgraceful”

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Posted 4 years ago

“Awful review service.I cannot unsubscribe. Stop spamming your customers, I will not buy from you again knowing I have to go through this hassle.”

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Posted 4 years ago

Good Morning James, I'm sorry to hear this, no one likes to be hassled! If you could send an email to help@304clothing we can take you off the list :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Took ages nd jumper not anything like pic”

Helpful Report

Posted 4 years ago

Good Morning Ash, I'm truly sorry for the delay with receiving your item, if you could send a email with the photo of the jumper to help@304clothing.com we can look into this for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I still haven’t received my clothes and you are sending me an review? Are you trying to make me a Christmas joke?”

Helpful Report

Posted 4 years ago

Good Morning Kalvan, I'm truly sorry for the delay in receiving your order, we will be in contact via email to discuss which review you have been sent and we will figure out the best way forward regarding your order. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“My order never arrived, very bad service”

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Posted 4 years ago

Good Morning Tadhg, Hope you're well. I have tracked your order and can see it has been delivered. We will be in contact via email to see if everything arrived okay. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Still haven’t received my order when you say delivery 2-3 days. Ordered on the 1st December let’s see if I get a refund, I will be in touch with you today. Not happy”

Helpful Report

Posted 4 years ago

Good Morning Jo, Thank you for your review, we have received your email and will be in touch shortly :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Still haven’t received my order which was ordered on the 17th of November and I’m writing this on the 7th of December”

Helpful Report

Posted 4 years ago

Hi Timothy, I'm sorry to hear you have yet to receive your order, we will be in touch via email to get this issue resolved for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I am really disappointed. I loved the items that I saw on the website, however when they arrived they were much smaller and I had to return them, instead of requesting a refund, I decided to give another chance and change the items, however for the return shipment I had to pay 25 € as the barcode did not work for the return shipment and they never responded to my messages. Today finally after 3 weeks, the order arrived with the new items and I am even more disappointed, the quality of the items is very poor and 2/3 items have cracks or are damaged.”

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Posted 4 years ago

“I haven’t received my order yet so I won’t be leaving a review I’m afraid!!!”

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Posted 4 years ago

Good Afternoon Tracey, I'm truly sorry for the experience you have received due to the delay of your order. We have been in contact via email to chase your order for you. We will be in touch shortly to resolve this issue for you :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“My order did not arrive yet, still waiting”

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Posted 4 years ago

Good Afternoon Paul, I'm truly sorry for the delay in receiving your order, we will be in contact again via email to chase your order for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I havent received my order yet”

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Posted 4 years ago

Good Afternoon, I'm truly sorry to hear you have still to receive your order. We will be in contact via email to get this issue resolved. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Waiting 1 month for order”

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Posted 4 years ago

Good Afternoon Ollie, Thank you for your review, I can understand your frustration. We have been speaking via email about your order, I will send another chase for you. We will be in touch soon! Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“It’s still not arrived !!”

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Posted 4 years ago

Hi Liam, I'm sorry to hear you have yet to receive your order, we will be in contact via email to resolve this issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Ordered my item over a month ago and still has not arrived. Would not recommend buying of this site. I emailed customer service a number of times and still wont give me a refund. Wish I had read the reviews before ordering as this seems to be a common problem with this company.”

Helpful Report

Posted 4 years ago

Good Afternoon Hannah, I'm truly sorry for the experience you have had regarding your order, we have experience delays which have been out of our control due to the current circumstances surrounding COVID-19, we have been in contact via email to try chase your order for you with offering you vouchers for the inconvenience this has caused you. Your order is still on its way to you. We will reach out to you again via email to get this issue resolved. Kind Regards, Charlie 304 Help Team.

Posted 4 years ago

“Tje delivery doesn't arrive and I ordered one month ago. I can not recommend the brand. I am very angry and diappointed.”

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Posted 4 years ago

Good Afternoon Leonard, Thank you for your review, I have looked into your order for you. The courier service have tried to deliver your parcel to you but failed to do so. They will try again, I will send you an email now with some more information. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Hi dear 304 clothing team, I did my order 9th november.but still i didn’t get my order.”

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Posted 4 years ago

304 Clothing is rated 4.5 based on 6,369 reviews