304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order Xmas presents and in the one place with 12 days nearly 3 weeks waiting now”

Helpful Report

Posted 4 years ago

Good Afternoon Ollie, Thank you for your review, I'm sorry to hear you have still yet to receive your order. We have taken the necessary steps to chase your order for you, we have had a response which has been forwarded over to your email. Please respond when you can :) Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Order tracksuit bottoms 23 days ago still haven’t arrived, still no indication of when they’ll arrive.”

Helpful Report

Posted 4 years ago

Hi Daire, I'm truly sorry to hear about the delay in receiving your order. We will be in touch via email to get this issue resolved. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Ordered my clothes nearly a month ago and have not yet even received an email to inform me that they have been shipped. Brutal service, highly doubt I’ll ever shop here again.”

Helpful Report

Posted 4 years ago

Hi Brian, Thank you for your review, I'm sorry you feel this way. We have tried to contact you via email. If you could please respond to help@304clothing.com we will look into this issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“The reason why it’s only 1 star is due to the customer service experience I faced. I contacted the 304 Instagram account and unfortunately the were not helpful. They just tell me to send an email and wait 48 to get a response!”

Helpful Report

Posted 4 years ago

HI Saud, I’m sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me directly at help@304clothing.com if it's more convenient. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Ordered my items and never received my tracking number or was never shipped out”

Helpful Report

Posted 4 years ago

Hi, We understand your disappointment with 304 Clothing, it’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please send an email to help@304clothing.com with your name and order number at your earliest convenience. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I order a Small T-shirt but this isn’t even XL. It’s bigger :)”

Helpful Report

Posted 4 years ago

Good Afternoon, We are sorry to hear about your recent order with us, If you could send an email to help@304clothing.com. We will look into this issue for you :). Kind regards, Charlie 304 Help Team

Posted 4 years ago

“Definitely not the colour of the hoody that is advertised, show the hoody being light blue when I got it ( to give as a birthday present) the blue was very dark and dull.”

Helpful Report

Posted 4 years ago

Hi Kyle, We're sorry to hear you were less than satisfied with hoodie. We pride ourselves on our products and the high quality standards we maintain. We have fully refunded you on your return and have taken your feedback into account. If you need any further assistance, please do not hesitate to email us on Help@304clothing.com. We will be more than happy to help :) Kind regards, Charlie 304 Help Team

Posted 4 years ago

“Was really looking to the clothes i ordered but having placed an order that was lost in transit and over a month passed by, i still haven't received the clothes i ordered.”

Helpful Report

Posted 4 years ago

Hi Daniel, I have looked into your order, I can see it is still on its way to you. We will be in contact via email to provide tracking details. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“طالب اكثر من شهر ولم يصل اي شيء”

Helpful Report

Posted 4 years ago

Hi Abdulaziz, We have sent you an email regarding your recent order with us, If you could respond ASAP we will work on getting your order to you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Very very poor sadly its been a month and 7 days and i still didnt get my package sadly i wanted to buy more and more but id never want to ever again i just want my package and thats all Thanks”

Helpful Report

Posted 4 years ago

Good Morning Mohammad, I'm truly sorry to hear about your recent order with us, we have been investigating your order for you. Our customer’s satisfaction is our first priority, we will be in contact via email to figure out the best way forward. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I ordered a hoodie 5 weeks ago and it never got delivered and I never had my money back from it”

Helpful Report

Posted 4 years ago

Hi Eve, We have sent an email to investigate your order for you, Royal mail have stated they have delivered the item to your address. We will be in contact via email to confirm your address and get this issue resolved. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Too small didn’t look like the pictures”

Helpful Report

Posted 4 years ago

Hi Zac, I'm sorry to hear about your recent order, we will be in contact via email to resolve this issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Poor delivery and poor quality. Overall just very poor!!!”

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Posted 4 years ago

“I didnt not receive the order yet. Waiting since 20 days”

Helpful Report

Posted 4 years ago

Good Morning Mohamed, I'm sorry to hear about your recent order with us, we will be in contact via email to resolve this issue for you. Kind Regards, Charlie 30 Help Team

Posted 4 years ago

“Shocking sent jumper back and got half money !!! Jokes”

Helpful Report

Posted 4 years ago

Hi Jade, I'm sorry to hear about the issue you have had with your recent refund, we will investigate this ASAP for you. We will be in contact shortly via email. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I didn’t receive the order :) My order number is GE719538726GB”

Helpful Report

Posted 4 years ago

Hi Sulaiman, We're sorry to hear you haven't received your order yet, we have been in contact with you via email and live chat I would like to personally assist you with making things right. Let's carry on with our email and address this ASAP; we value your business :) Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I ordered on the 4th of October and am still yet to receive it. I then contacted the store via the online chat and it took them several days to reply to me. When they did reply to me they told me that they would check to see where my order was but didn’t reply. I then had to contact them again to see where my order was. I will definitely it be purchasing anything else from this store and will not be recommending it to anyone either”

Helpful Report

Posted 4 years ago

Hi Chloe, I understand your frustration. For some customers, a lack of email/live chat support is a deal breaker, and that’s completely understandable. I want to help you get the answers you need, and we can definitely get that done by email, but I will need your help. We will be in contact via email to what’s happening with your recent order and figure out the best way forward. Kind Regards, Charlie 304 Help Team.

Posted 4 years ago

“absolutely terrible service. waited 2 weeks for a reply and was told lost in dispatch. they were never sent. full refund received but very disappointed. would never recommend.”

Helpful Report

Posted 4 years ago

Hi Gary, I'm truly sorry about the delay in receiving your parcel, we did investigate this order and unfortunately the courier service had come back to say they were unable to receive any further scans. I completely understand why your upset. We will be in touch via email to resolve this issue. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Ordered two jumpers 3 weeks ago and still haven’t even been dispatched. An absolute disgrace”

Helpful Report

Posted 4 years ago

Hi Leanne, I'm sorry about the delay in receiving your parcel, we will be investigating this further for you. We will be in touch via email. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Until today I haven’t receive my shipment”

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Posted 4 years ago

Good Afternoon Tameem, I'm sorry to hear you have yet to receive your order. We will be investigating this for you and will be in touch via email to resolve the issue. Kind Regards, Charlie 304 Help Team.

Posted 4 years ago

304 Clothing is rated 4.5 based on 6,369 reviews