304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fabric is low quality, and the size is not accurate.”

Helpful Report

Posted 4 years ago

Good Morning Fajer, Thank you for your review, I'm sorry to hear what's happen. We will be in contact via email to get this issue resolved for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“It never arrived and they dont give my money back. This company sucks!”

Helpful Report

Posted 4 years ago

Good Afternoon Yael, Thank you for your review, we are currently speaking over Facebook chat about your issue. Your order is on its way to you. We will resolve ASAP for you :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Awful customer service and support. Will not be ordering or recommending!”

Helpful Report

Posted 4 years ago

Good Afternoon Stacey, Thank you for bringing this to our attention. We're sorry you had a bad experience. we will be in contact via email to look into the issue you are having. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I don't have my order !! 3 weeks have passed since the order was placed!! where is my order?”

Helpful Report

Posted 4 years ago

Good Afternoon JB, Please can you provide your order number and email address ASAP to Help@304clothing.com and we will look into your order for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“After 3 weeks still not received my package and even after some tries to contact them by the chat option, after checkout, but also no reaction. After 3 weeks I received an email for my opinion, what a joke. Here is my review!”

Helpful Report

Posted 4 years ago

Good Afternoon Robbe, We have responded to your emails, I'm truly sorry for the delay. We will be investigating this issue for you. If you need any further assistance, please do not hesitate to email help@304clothing.com. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“after the order and payment I haven't received my goods nor any update about a possible delivery. It already takes 3 weeks without any news.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for your review, I'm sorry to hear you have not received your order. We will be in contact via email to investigate this for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Still haven’t received my order...”

Helpful Report

Posted 4 years ago

Good Afternoon Erika, I'm sorry to hear what's happened, I have looked into your order and can see it was delivered 11/12/2020. we will be in contact via email to investigate. Kind Regards, Charlie 304 Help Team.

Posted 4 years ago

“I Still don’t got My order!! I have send multiple e mails but No respond! Please let me know when I Can finally recieve My order.”

Helpful Report

Posted 4 years ago

Good Afternoon Jamie, We have responded to your email with all your tracking details. If you need any further assistance, please reply back and we will resolve any issues you may have as quickly as we can. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Because I stil have not received the sweater.”

Helpful Report

Posted 4 years ago

Good Afternoon Gino, I'm truly sorry to hear you have not received your order yet. We will be in contact via email to look into this for you. Kind regards, Charlie 304 Help Team

Posted 4 years ago

“Never received it.”

Helpful Report

Posted 4 years ago

Good Afternoon, I'm sorry to hear this has happened, we have rectified the issue for you. If you do need any further assistance, please let me know by emailing help@304clothing.com Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“I agree to the terms but be late for the required time💙🔥”

Helpful Report

Posted 4 years ago

Good Afternoon, I have looked into your order for you and can see it has been delivered. We will be in contact via email with more information :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Took a month and a half to come, logo is falling off pants”

Helpful Report

Posted 4 years ago

Good Afternoon Daithi, We have sent you an email, if you could respond we will be able to resolve the issue for you. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Cheep materiel”

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Posted 4 years ago

Good Afternoon Aaron, I'm sorry to see you feel that way, if you could send an email to help@304clothing.com we can figure out the best way forward. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Wrong item sent. Took almost a month to get the correct item and then it was sent in the wrong size. Very poor customer service.”

Helpful Report

Posted 4 years ago

Hi Karen, I'm truly sorry to hear this. I will take it up with our fulfilment team as to why this has happened. We will be in touch via email to get this issue resolved. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Haven’t received my item yet Also my last order was meant to be a smiley yellow print The t shirt turned up plain, instead of them sending out the right product I have been made to send the plain t shirt back for exchange, for me this is hassle. They did give me a £10 voucher but to be honest all round pretty poor would have liked them to have sent the product I actually wanted next day . So instead I’m getting a full refund and won’t be using the company again Thanks”

Helpful Report

Posted 4 years ago

“Still haven't received my order I ordered on the 6th of December! And no sign of my tracksuit and no tracking email nothing”

Helpful Report

Posted 4 years ago

Good Afternoon Emma, I have tracked your order and can see they have tried to deliver your order on the 31st December 2020. We will be in contact via email to provide some more information for you :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“Returned clothing as the quality was terrible and was not given a refund, and customer services ignored my emails.”

Helpful Report

Posted 4 years ago

Good Afternoon Rebecca, I can see we sent you an email on the 4th December 2020. If you could please respond we will be able figure out the best way forward :). Kind Regards, Charlie 304 Help Team

Posted 4 years ago

“After one wear the detailing is cracking”

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Posted 4 years ago

“I have never receive my order”

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Posted 4 years ago

“Order placed on the 2nd Dec and it has not been received as yet. This was meant to be a Christmas present. The tracking site is poor and still have no idea on when I may receive my order. Very frustrating having to continuously try follow up on a order I should already have. Hope someone will assist in resolving this for me Thanks Tracy”

Helpful Report

Posted 4 years ago

304 Clothing is rated 4.5 based on 6,369 reviews