304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how 304 Clothing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wore it once then washed it colour faded and can’t wear it anymore. Terrible quality never purchasing from here again .”

Helpful Report

Posted 3 years ago

Good afternoon Angel, Thank you for taking the time to share a review of your recent experience with 304 clothing. We are disheartened to hear that this has happened. All of our hoodies go through extensive wash testing to prevent this from happening, so we are very surprised to hear that this has occurred. If you could please send a photo of the hoodie to help@304clothing.com and we will look into this for you. Kind regards, 304 Customer Care Team

Posted 3 years ago

“Absolutely not happy with the quality of the products I bought and intend to return them for full refund at my earliest convenience, as someone who has loved this brand for years now - I was terribly disapointed.”

Helpful Report

Posted 3 years ago

Good afternoon Anthony, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. We will be in touch via email shortly :). Kind regards, 304 Customer Care Team

Posted 3 years ago

“Never received my postal order of £100+ Emailed customer service and 3 weeks now I’ve been trying to resolve it with them.”

Helpful Report

Posted 3 years ago

“Very bad service! Never posted on time! Don’t give refunds!”

Helpful Report

Posted 3 years ago

“My order hasn’t arrived yet after over a month from the order and I’m still waiting cause I can’t get a refund so I have to get my order after a month”

Helpful Report

Posted 3 years ago

“Not to be recommended. Almost two months delivery time.”

Helpful Report

Posted 3 years ago

“So far nearly a month and my order still hasn't been received! No idea where it is and waiting for a refund...”

Helpful Report

Posted 3 years ago

Good afternoon Roman, Thank you for your review, we have checked your order and can see it is currently on it's way to you. We will be in touch via email to provide all the tracking details you need, if you have any further questions please do not hesitate to email help@304clothing.com. Kind regards, 304 Customer Care Team

Posted 3 years ago

“I ordered a size M and I received an S. I will never buy anything from you again.”

Helpful Report

Posted 3 years ago

Good morning Andrea, Thank you for taking the time to share a review about your recent experience with 304 clothing. We are disheartened to hear that this has happened. We would like to take the opportunity to speak with you further to discuss your experience in depth. Please check your emails for the message I have sent. We look forward to hearing from you. Kind regards, 304 Customer Care Team

Posted 3 years ago

“Purchased a track pants and top and haven’t received it yet. It’s over a month and the delivery status doesn’t update ever. Emailed a complaint and haven’t received any feedback. Will not recommend buying from this company and will never buy from them again.”

Helpful Report

Posted 3 years ago

Good morning Faizel, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. We will be in touch this morning to take a look into your order for you. Kind regards, 304 Customer Care Team

Posted 3 years ago

“Bad and for more than 1 month i am waiting and the automatic reply didn’t help me .. this will be my last time”

Helpful Report

Posted 3 years ago

Good morning Rami, Thank you for taking the time to write this review, we are truly sorry to hear about your experience with us here at 304 Clothing. We have provided the tracking details to your previous email to us. We will be chasing your order again with the courier service to get an update on your order. We will be in touch this morning to let you know the next steps. Kind regards, 304 Customer Care Team.

Posted 3 years ago

“Over a month and I still haven’t received my package”

Helpful Report

Posted 3 years ago

“Customer service is terrible”

Helpful Report

Posted 3 years ago

Good morning Ihab, Thank you for taking the time to write your review, I have tracked your order and can see everything has been delivered okay and we haven't received any emails from you regarding your order. If you need any assistance, please email help@304clothing.com and we will happily help you in anyway we can :) Kind regards, 304 Customer Care Team

Posted 3 years ago

“been waiting over 1 week for my items to be delivered, still not arrived nor had response from my emails i sent”

Helpful Report

Posted 3 years ago

Good afternoon Megan, Thank you for your review, I can see we have received your email late yesterday afternoon. I'm truly sorry for the delay in getting back to you, as you can probably understand we get a huge amount of emails come through each day and we try respond as quickly as we can. We will be in contact with all the information you need shortly :). Kind regards, 304 Customer Care Team

Posted 3 years ago

“My order still hasn’t came ? Where is it at ?? Sick of waiting:(”

Helpful Report

Posted 3 years ago

Good morning Emilis, Thank you for your review, I'm truly sorry for what's happened. I have checked your order and can see it is still on its way to you. We will be in contact via email this morning to get this issue resolved. Kind regards, 304 Customer Care Team

Posted 3 years ago

“I placed an order on June 25th. I still haven't received anything. I'm still trying to get my order. but it's taking so long now. and my complaints mail is not answered. I want my money back!! i am very disappointed.”

Helpful Report

Posted 3 years ago

“Ordered clothing over three weeks ago, sent me the wrong parcel invoiced to another person. Sent the parcel back, not heard anything back in two weeks, my correct parcel hasn’t been sent to me and I haven’t received a refund! Will not be using the company again absolutely shocking”

Helpful Report

Posted 3 years ago

Good morning, I'm truly sorry to hear what's happened, if you could provide your details to help@304clothing.com. We will look into this ASAP for you. Kind regards, 304

Posted 3 years ago

“I didn’t receive anything”

Helpful Report

Posted 3 years ago

Good morning Hisham, Thank you for taking the time to write your review, I have checked your order and can see we have tried to get in contact with you several times regarding your parcel. The order has not been processed due to the incorrect address provided. Once we update the system with your correct address the order will be re-sent ASAP. If you have any further questions, please email help@304clothing.com. Kind regards, Charlie Customer Care Team

Posted 3 years ago

“Shocking. The armpit in the hoodie ripped within 2-3 hrs of having the purchase and this was just from normal wearing of this product. Removed tags as I was happy until this happened and then I no longer wanted the items so I wanted a refund. The customer service was shocking”

Helpful Report

Posted 3 years ago

Good afternoon Connor, Thank you for your review, after looking into order I can see we did everything to help you. I'm truly sorry this had happened, as soon as we found out about the fault we had sent you a replacement hoodie and said for you to keep the original hoodie too. If you do have any further questions or queries please do not hesitate to email us back help@304clothing.com. Kind Regards, 304 Help Team

Posted 3 years ago

“Express delivery took 20 days”

Helpful Report

Posted 4 years ago

Good afternoon Alex, Thank you for your review, I have checked your order and can see it was made on the 19th May, no express delivery was purchased and it was delivered on the 1st June 9 working days after the order was made. I'm truly sorry for the delay as it should only take around 3 - 7 days to reach you. If you have any further questions, please do not hesitate to contact us via email to help@304clothing.com. Kind Regards, 304 Help Team

Posted 4 years ago

“Don’t use this company! I ordered 2 products, 1 of them was different to what i ordered. I then contacted them to tell them this isn’t what i ordered. They replied and said they would give me 50% if i bought the product again. So they wanted me to spend more money from there problem they created. Poor poor company!”

Helpful Report

Posted 4 years ago

Good morning Matty, Thank you for taking the time to write this review, I have looked into your order and can see after offering a 50% voucher and for you to keep the socks that we had sent you, you had decided to send the order back, we provided a full refund for the order as soon as we could. I'm truly sorry for what happened but we had done everything we could possibly do to help you. If you would like to discuss this matter more, we will be happy to :) please email help@304clothing.com. Kind Regards, Charlie 304 Help Team

Posted 4 years ago

304 Clothing is rated 4.5 based on 6,369 reviews