304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how 304 Clothing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stay away from mens joggers. Holes and seams off everywhere after a few wear. Harrod like price with Walmart like quality😠”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to write your review, I'm truly sorry to hear what's happened if you could please send an email with your order number and address to help@304clothing.com, we will look into this ASAP. Kind regards, 304 Customer Care Team

Posted 3 years ago

“I didn’t get any package. I’ll be happy if someone could reach me back and help me”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review, we have sent you an email with all the information you need. Please do reply to our email with any questions you may have and we will happily help you. Kind regards, 304 Customer Care Team

Posted 3 years ago

“Ridiculous handling of complaints”

Helpful Report

Posted 3 years ago

Good afternoon Mathias, Thank you for your review, we have spoken with you via email regarding your return. We take all of our complaints seriously and this has been processed via our management team to help with the process of your return. We have offered to help you with returning your order on this occasion but this was declined. We are more than happy to help you if you have any further questions, please email help@304clothing.com. Kind regards, 304 Customer Care Team

Posted 3 years ago

“Die Ware kam zum Teil mit Flecken an. Keine Reaktion auf meine Mails diesbezüglich.”

Helpful Report

Posted 3 years ago

Good morning Torben, Thank you for your review, unfortunately we are unable to see any emails from yourself with regards to your recent order with us. If you could please send an email to help@304clothing.com we will happily help you. Kind regards, 304 Customer Care Team

Posted 3 years ago

“Hi, I have not received a response regarding my request. You have received the wrong request. I have waited more than 15 days, which is not acceptable. I know that you are a large and respectable company that appreciates its customers and tries to correct the error as soon as possible, but I waited a long time and this is unbelievable”

Helpful Report

Posted 3 years ago

Good morning Meshal, Thank you for taking the time to write your review, I can see we have been in contact with you regarding your order and we have been waiting on a response from you. We will send another email with all the information you need and will await your answer. So sorry for the inconvienance, we will be emailing you this morning. Kind regards, 304 Customer care team

Posted 3 years ago

“The lack of communication between both parties has been quite frustrating to deal with. In my opinion I would not recommend to others.”

Helpful Report

Posted 3 years ago

“I will never buy a product from you again, since I made the purchase on January 10 and I still have not received the package.”

Helpful Report

Posted 3 years ago

“I haven't received anything I ordered yet.”

Helpful Report

Posted 3 years ago

“- schlechte Qualität - Kundenservice freundlich, aber hilft nicht wirklich weiter - ich kaufe nie wieder dort ein”

Helpful Report

Posted 3 years ago

“Order 2 sweaters on the 28th of december.. After longer then a month still haven’t received anything.. Told me three times that DHL has a problem and I should receive it the next week, well guess, never received anything…”

Helpful Report

Posted 3 years ago

Good afternoon Tim, Hope you're well. Thank you for taking the time to write your review, I'm sorry to hear you've had some issues regarding your order. I can see we have spoken with you via email regarding the whereabouts of your order. We had sent an email to the courier service to chase your order but unfortunately the update has not come back to us yet. We will be in touch again regarding your order to get this issue resolved. We look forward to hearing from you. Kind regards, 304 Customer Care Team

Posted 3 years ago

“I have orderd a packeged on 20 of december 2021 and yet still dont have the order received. What a Shame!”

Helpful Report

Posted 3 years ago

“Low quality and the items in the website diffrent with real”

Helpful Report

Posted 3 years ago

“I had to return an item for a size exchange, which I still have yet to receive way after sending way over a month ago. I have been made promises by the company that haven’t been kept and am extremely disappointed with this company. Yet the products are of good quality, just let down by the service.”

Helpful Report

Posted 3 years ago

“Very poor quality. When i asked for a replacement for the one i got, i was offered 5$ off. No thanks. You lost a very good customer.”

Helpful Report

Posted 3 years ago

“placed an order before black friday, after about a week with no email or anything about tracking number, i had to send an email on the 8th day to request the purchase to be cancelled, all the sudden i get a response the next day stating one of the items i purchased was out of stock, mind you this was only after i sent an email, i then decided to change one of my orders, this was after the black friday deal, when my order was received, i had to return the item i changed to as it didn’t fit for a refund only for the customer service to tell me that items bought on black friday deal does not qualify for refund but only voucher, the item i choose to replace what was out of stock was well after black friday deal, i sent an email to them and up u until now no response, been like 3-4 weeks now. Poor customer service, hardly or never respond to emails, the good thing is that i would never be coming back to buy anything from them (304) again, my advice to everyone is avoid if possible.”

Helpful Report

Posted 3 years ago

“Quite upset it took a month to receive my order No reimbursement for it just kept ne in the dark about it and still paid full price”

Helpful Report

Posted 3 years ago

“I bought two sweatshirts on December 4th. I haven't seen them yet. Problems?”

Helpful Report

Posted 3 years ago

“Brutal service. Item never delivered that was ordered a month ago as a Christmas present. Would not order from them again”

Helpful Report

Posted 3 years ago

“Waited for weeks without a working track and trace. Bad communication with the helpdesk. Worse quality. Almost returned everything and still regret about the items I didn’t returned. SO NOT HAPPY”

Helpful Report

Posted 3 years ago

“Unhelpful/Zero Customer Service/Unfamiliar with online purchasing rights”

Helpful Report

Posted 3 years ago

304 Clothing is rated 4.5 based on 6,369 reviews