304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,369 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad stitching on the joggers waste band. Had to sew it”

Helpful Report

Posted 5 years ago

Hi Laura sorry to hear that one of the customer service team will be in touch shortly to discuss

Posted 5 years ago

“Very small sizing. I bought a size up as I wanted the hoodie sloppy and comfy. Itsxskon tight, so dont wear it, which is a shame. By at least 2 sizes up. I vant review anything else as the hoodie is of no use to me.”

Helpful Report

Posted 5 years ago

“Sizes smaller than shines ordered XL but more sized as a large. Stitching is not complete around pocket. Although I’m aware all profits go the the nhs, the item is hugely overpriced for the type of Print.”

Helpful Report

Posted 5 years ago

“Pricing did not reflect the material or quality at all. Would not buy from here again.”

Helpful Report

Posted 5 years ago

“I purchased a three piece set: sports bra, joggers and hoody. The sports bra is a tight fit and despite washing the set twice it ran on the third wash and dyed everything pink. Would not buy from here again.”

Helpful Report

Posted 5 years ago

“It’s been 10 days since I ordered and I still haven’t received my order, or even an email to confirm it’s been dispatched! 2-3 days delivery is false advertisement I just want my clothes thanks”

Helpful Report

Posted 5 years ago

“Waited 10 days and my order still hasn’t been dispatched! 2/3 day delivery is false advertisement I just want the clothes I’ve ordered please”

Helpful Report

Posted 5 years ago

“I paid extra for next day delivery within the time frame, it was a present for valentines. It didn’t arrive next day it arrived the day after so therefore had no gift for my boyfriend on Valentine’s Day. I did receive a refund of £2.00 which I thought was pretty poor. As it was a gift which I had to give a day later. Really not impressed with your service.”

Helpful Report

Posted 5 years ago

“Left jogging pants pocket not sewn. Hole in crotch. Not impressed.”

Helpful Report

Posted 5 years ago

Hey Richard I am sorry to hear you have received a faulty item, please email help@304clothing.com and we will be happy to get these swapped for you. Best wishes Team 304

Posted 5 years ago

“My shirts were not long enough and very wide, not the way the models wear it in the photo.”

Helpful Report

Posted 5 years ago

“Took much longer than expected to arrive, and when it did arrive the shirt is far too big.”

Helpful Report

Posted 5 years ago

Hi Angus I am sorry to hear you feel this way, if you email our team and help@304clothing.com if you waited over your delivery period we will happily compensate you for this. Best wishes Team 304

Posted 5 years ago

“Hello. I feel really désappointes about the mistery box. You have amazing design on your instagram... but I received really basic and common... and not good quality clothing. I know I havent paid a lot but I was expecting some real good things from such a good Brand. Really disappointed... please get back at me if you see it”

Helpful Report

Posted 5 years ago

“Got sent the wrong size order for the partners birthday and her birthdays gone by still waiting on my return very disappointed.”

Helpful Report

Posted 5 years ago

Hi Tyler Sorry for the delay in your response. Have you emailed our team at help@304clothing.com if not, please do and we will compensate you for receiving an incorrect size. Sincere apologies Team 304

Posted 5 years ago

“I had purchased an item on Monday 9th September and purchased next day delivery. My item did not arrive until the 12th of September and I was never given a tracking number”

Helpful Report

Posted 5 years ago

Hi Gemma We're so sorry to see this. If you purchase custom items these can take up to 24 hours to be despatched as stated on the product itself. Therefore your order should have been with you by 11th September. If you email us at help@304clothing.com we can get the extra you paid refunded. Sorry for any inconvenience caused. Regards Team 304

Posted 5 years ago

“I have problem with my order take a lot of time to send it to me please be honest with customers”

Helpful Report

Posted 5 years ago

Hello Have you tried getting in touch via email to help@304clothing.com?? We will be more than happy to assist you with tracking down your order. Regards Mollie Team 304

Posted 5 years ago

“Very disappointed in the material”

Helpful Report

Posted 5 years ago

Hi Zak I am sorry to hear you feel this way. If you email us at help@304clothing.com we will happily arrange for your items to be returned and we will look into this. Regards Mollie Team 304

Posted 5 years ago

“Didnt have the stuff i ordered then didnt recieve the goods when i got told i would. Also i asked for xxl and in 2 items i got xl”

Helpful Report

Posted 5 years ago

“Tried to use a discount code from my student beans account on the mystery box and found when i tried to use it in my order it would not work.”

Helpful Report

Posted 5 years ago

Hi Charlie Thank you for your feedback. Our mystery boxes are already so heavily discounted that no further discount can be added to these items unfortunately. However your Student beans discount will work on any other item on our website :) Regards Mollie 304 Clothing

Posted 5 years ago

“I ordered the mystery box containing 1 track suit 1 sweatshirt and 2 t-shirts however I received 4 T-shirt’s”

Helpful Report

Posted 5 years ago

Hi Jordan I am sorry to hear you have received the incorrect order, please email us at help@304clothing.com and we will get the additional items sent out to you, you can keep the extra 2 t-shirts you received :) Best wishes Mollie Team 304

Posted 5 years ago

“Got sent the wrong product so not very good service”

Helpful Report

Posted 5 years ago

Hi Aiden We are really sorry you received a womens box instead of mens, i can see that your replacement has been sent out today for Saturday delivery tomorrow. Once again thank you for your patience with us on this. Team 304

Posted 5 years ago

Hi Aiden I can see this has been resolved and your correct items were sent out on a next day delivery. If you have any further issues please don't hesitate to get in touch. Once again, really sorry for your inconvenience. Mollie Team 304

Posted 5 years ago

304 Clothing is rated 4.5 based on 6,369 reviews