365games.co.uk Reviews

Name: 365games.co.uk
Rating: 4.66

4.7 Rating 703 Reviews

93 %

of reviewers recommend 365games.co.uk

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4.7

Based on 703 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let me be clear from the start that this is only a 4* review as this company only seems to respond to 4 or 5 star reviews on this site, rather that the customers they have let down and actually need to hear from them. *THIS IS NOT A GOOD COMPANY!* Ordered a book from them almost two weeks ago. Not only do they mislead customers by not including VAT in their advertised prices, they are also incapable of keeping their promises. In multiple places it states that 'delivery will be within five to ten working days'. As I said have now been waiting almost two weeks, with zero correspondence from the company beyond the initial confirmation of my order. Have contacted them through their online form - three days ago - no response. Have tried their pointless phone number, the one listed below. There are five options on their automated service. Opt.1: Customer Services - no one to speak to, leave a message. Opt.2: Commercial - a thirty sec jingle, then hangs up on you. Opt.3: HR - no one to speak to, leave a message. Opt.4: Trade - a thirty sec jingle, then hangs up on you. Opt.5: Accounts: a thirty sec jingle, then hangs up on you. Why even have a number if you have no staff to speak to? While I accept that logistics can be nebulous at times; bad customer service isn't acceptable. I want my money back.”