365games.co.uk Reviews

Name: 365games.co.uk
Rating: 4.66

4.7 Rating 703 Reviews

93 %

of reviewers recommend 365games.co.uk

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4.7

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let me be clear from the start that this is only a 4* review as this company only seems to respond to 4 or 5 star reviews on this site, rather that the customers they have let down and actually need to hear from them. *THIS IS NOT A GOOD COMPANY!* Ordered a book from them almost two weeks ago. Not only do they mislead customers by not including VAT in their advertised prices, they are also incapable of keeping their promises. In multiple places it states that 'delivery will be within five to ten working days'. As I said have now been waiting almost two weeks, with zero correspondence from the company beyond the initial confirmation of my order. Have contacted them through their online form - three days ago - no response. Have tried their pointless phone number, the one listed below. There are five options on their automated service. Opt.1: Customer Services - no one to speak to, leave a message. Opt.2: Commercial - a thirty sec jingle, then hangs up on you. Opt.3: HR - no one to speak to, leave a message. Opt.4: Trade - a thirty sec jingle, then hangs up on you. Opt.5: Accounts: a thirty sec jingle, then hangs up on you. Why even have a number if you have no staff to speak to? While I accept that logistics can be nebulous at times; bad customer service isn't acceptable. I want my money back.”

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Posted 3 years ago

“Great prices. Easy to use website. Lovely selection of products”

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Posted 7 years ago

“Ordered with them a few times, never had any issues fantastic retailer!”

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Posted 7 years ago

“So far so good. Not had an issue with them and always pretty good prices.”

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Posted 7 years ago

“Great website, I have ordered products from them to be shipped nationally and internationally and they arrive on time and in good condition.”

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Posted 7 years ago

“They deliver what they promise and the prices are ok.”

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Posted 7 years ago

“Prices are great and they deliver what they promise. I have not needed to return anything.”

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Posted 7 years ago

“Found the perfect gift for a friend that I have been looking for ages for at a fair price. Super pleased.”

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Posted 7 years ago

“Had to cancel as ore orders not arriving on release day and running out of stock before orders being paid for not received as no stock left”

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Posted 7 years ago

“Easy to use website”

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Posted 7 years ago

“Great price Great website, definitely using again”

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Posted 7 years ago

“Just pre ordered the FIFA20. Nothing to say at the moment.”

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Posted 7 years ago

“Prices of games is competitive against high street. Will use again”

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Posted 7 years ago

“Hopefully good..speed process”

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Posted 7 years ago

“365games.co.uk was easy to follow and use”

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Posted 7 years ago

“Excellent competitive prices. Website navigation is brilliant”

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Posted 7 years ago

“great store, bought from before, great service, fast post”

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Posted 7 years ago

“Great prices”

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Posted 7 years ago

“Competitive prices easy to use”

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Posted 7 years ago

“The prices on 365 games are reasonable and I like the fact that its free UK delivery. The site is simple to navigate and as a 1st time user for this site I am happy with time spent with 365 games.”

Helpful Report

Posted 7 years ago

365games.co.uk is rated 4.7 based on 703 reviews