“Easy online shopping experience and a good delivery experience in spite of the delays due to the pandemic. Delivery notifications kept me informed of the progress. The goods arrived safely and as ordered. Will buy online from 99 Bikes in the future. Thank you.”
“The online shopping was great and all products are of great quality The bike purchased had been fantastic. Really enjoying it. This is my second Merida bike from 99bikes”
“Easy online ordering process. Choice of locations for purchase/pick up, quick order fulfillment and notification made the transaction easy. The items were ready to pick up at the CarIton store. The staff at the store pick up were friendly and professional. I will use 99 Bikes again.”
“I have purchased several bikes from 99 bikes Kawana over the years and have always experienced great service and advice. Bikes are always checked before leaving the store”
“Really helpful bike shop. I recently purchased a helmet for our 7yr old son for his new bike. I ordered it online click and collect. When I picked it up, I told the girl who it was for and she informed me that the size I ordered would be too small for a 7yr old and promptly swapped it. The new helmet fitted perfectly. Thank you so much.”
“thanks for the awesome experience! guys who worked with me fixed my loose seat and tested the bike for my smaller size before i left. all friendly and very professional :)”
“The order was ready for click and collect. The instore sales team helped me with purchasing the correct lubrication for the type of riding I do for my chain.”
“Ordered two cans of chain lubricant on the 13/08/2021. Haven't received product. Have not received information about shipping. 19/8 Emailed for an update to help@99bikes but still no answer. However have received three requests to review....... Update- I didn’t ask or want a refund just the product and an update. 23 August contacted through email about a weight issue provided an alternative address. 26 August 99 Bikes replied to this review and also went above and beyond on the refund. Mistakes happen hopefully I get my chain lube soon. Thanks”
“I have purchased two bikes now from the Lawnton team. Both experiences were great. This last purchase was a bike upgrade for my six year old. The team were patient with the size up and I always appreciate that they are interested to know what I need and my budget rather than simply pushing a sale. Looking forward to our next purchase.”
