“I did a click and collect, it was ready within a couple of hours and the items I purchased were great. The gloves were a bit big, but they happily swapped them over. The staff are always friendly and very helpful.”
“Online experience was quite efficient - the best price I found for the prodcut I was looking for. Clock and collect was convinient as the 99 shop is nearby”
“Mechanic used oil based lubricant on the chain. Chain was lubed with wax lubricant so chain had to be odegreased and re-lubed as they are not compatible.”
“I purchased this helmet for my grandson, & he sent me the link for it. Helpful advice from customer service, & suggesting which warehouse was the best for dispatch, & faster arrival to him.Just a few days later he had it! Fabulous fast service & most importantly, my grandson loves it.”
“2 out of 3 items in my click and collect were wrong. It was lucky I opened the parcel in the car before I left. So I was able to go back in store and have it fixed up. Also, asked the guy for advice on 2 other products while in store (shorts & stand) and he was no help, ended up buying online from another company.”
“Hi, I’m very happy with my new Shokz headphones, I just hope they last longer than the 2 year warranty period. So far I have owned three pairs and they all failed. However I live in FNQ with very high humidity so that may effect the life of them. For noting, I had to request a copy of the invoice as I didn’t receive an email copy with my order.”
“Hi guys just to say thank tha where very helpful and highly recommend to everyone and if you don't get a warm welcome like i did I'll eat my type of my bike so keep up the good work thanks”
“The staff at 99 Bikes have always been really helpful and approachable. I’ve needed to gain some advice on a few occasions, all of which have been spot-on so far. Would highly recommend this bike store!”
“Purchased first bike for grandson and, subsequently, a helmet. Both are quality products at a competitive price. Only criticism is they need to get the back room admin a bit more on-song. Both items purchased online with a message that I would be advised when available for collection. On both occassions I rang them several days after anticipated arrivel date to be advised items were ready for collection.”
