“I made a purchase, following some online chat advice concerning the product I bought which was very helpful. The items were dispatched before the next morning and arrived extremely promptly as well.”
“The customer service provided was great. When a customer is making a significant purchase, more time is needed to consider the specifics of the product. This was provided although it was noticeable that other customers were eager to also have their questions answered. Is this a staffing issue or a technical knowledge issue? I can’t say. Thanks for a good transaction.”
“The website is excellent to do your initial research with. Very detailed descriptions and specifications for each bike. Then in store, even though busy, the staff were great at serving the customers and answering any questions and still no big wait times. I should have asked more questions from their knowledgeable staff but my fault for being in a rush to take my bike for a ride! Definitely will go back for future purchases and get all the information that may be needed! Well done on all 3 visits over Xmas!”
