“Returned to 99 Bikes at Hoppers Crossing for first service (free of charge) on new bike purchased in May. Received the same friendly service from Christiano and Toey in the service department. Returned an online purchase garment that was too small (hassle free). Got an sms to say bike was ready to collect (in just 2 hours) and a detailed notes of service points and maintenance / care tips. Very impressive team of cycling enthusiasts and always look forward to going back there.”
“The Staff especially Jaeden and Claire were very helpful, I had a few issues with my purchase but they were more than happy to listen and rectify any problems, Highly recommend the shop and service”
“Always a great experience with 99 Bikes. Great range and specials all year round. Easy-peasy click and collect or home delivery. Extra off for being a member. Nice staff in store too. This time I purchased the headphones that play through your cheek bones so you can still hear what's happening on the road. Bought my own birthday present so they're still in the box for a couple more weeks.”
“Excellent customer service, staff assisted with height requirements for bikes. My son didn't like the colors of the bikes on display, so the staff showed him some of the bikes available online which he happily picked the black/green model of the Pedal crush. I was away for work & the store offered delivery for just $24, plus a sale on next week & managed to get some good quality bike locks for the kids new rides. Overall very happy customer & will be back in the future”
“I am extremely happy with the service i receive from 99 bikes every time i deal with them. I have bought a few bikes from 99, and they are always excellent quality. The staff are always a pleasure to deal with and really connect on a level of service you don't seem to get at other bike shops.”
