“Great to have workshop staff chat about any concerns prior to servicing the bike and perform an initial assessment and estimate of costs. Work performed in time for me to collect before doing the afternoon school run. Thanks.”
“Nice to be able to walk into a shop again.. Even though a lot of items these days are commodity, having the chance to touch and see, to check for quality and expectations helps. As well the store location was close by, pick-up is also the best option in terms of convenience.”
“When I ripped off my derailleur I was worried about getting replacements, but 99Bikes had the hanger for my Cube, the derailleur and a new chain and got my bike back on the road within a week. Very Happy.”
“I was looking for a Muc off chain cleaner online and I found a price cheaper than 99 bikes. Knowing that 99 bikes have a policy that if you find a cheaper price of the same item elsewhere, they will match it and beat it by 5%. I contacted 99 bikes to inform them that I would like a price match for this item, they checked it out and within minutes, they matched it and beat it by 5%. What a deal. Very happy customer, thank you 99 bikes.”
“Before making a final decision, I called the number listed for 99 Bikes and spoke to a lady about the item I was looking at purchasing as it would be an online purchase unseen. The assistant was so helpful and was able to answer questions. She also went above my expectations as she went and looked at the item I was purchasing (Yakima FoldClick 2 E-Bike Tow Ball Rack) and then compared like type of bike racks. When the purchase was made, I considered the delivery was made in very good timing. Would totally recommend purchasing through 99 Bikes or giving them a call first for assistance for what might best suit you and your needs.”
