“I have brought 4 bikes here now and all have been good bikes. The guys at the shop are so helpful and don't muck you around so get in there and get a bike”
“Ash was awesome with his service. Due to lockdown I was unable to pickup my bike. Ash was kind enough to drop the bike at nearby store within my radius for me to pickup. Really appreciate the above and beyond service received.”
“I am in Hobart and had bought a helmet for my grandson to be delivered to him in Sydney. It was delivered quickly but unfortunately was too small. My Son took the helmet to the store and was very impressed with the staff! The exchange was seamless!”
“This is the fourth bike we have bought from 99 Bikes and have always received fantastic customer service. Probably the best service out of any retail store I have been to.”
“Great service at the Everton Park store. Walked in and someone helped me find what I needed. Answered all my questions and gave me a few handy tips for my trainer setup”
“In a regional area did not expect my online order to be delivered the next morning. Impressed. Everything in package, nothing missing. Happy with the product, online detail and descriptions helped me make the right decision. Thanks.”
“We purchased a Giro helmet for our baby boy. It is a great fit and he doesn't seemed too phased by it either. The online ordering process was seamless and 99 bikes gave great communication! Our package was delayed (Victorian customer, Aus Post delivery = big delays) and they communicated with us the delay and also updated us with the delivery process along the way. 100% satisfied and will definitely shop here again in the future.”
“I had issues after I bought the jet black volt, that my bike wouldn't go on it. I called the capalaba stare and the staff member there was fantastic. I upgraded to the wahoo, and will definetly.make the capalaba store.my go to for bike stuff”