“Returned to 99 Bikes at Hoppers Crossing for first service (free of charge) on new bike purchased in May. Received the same friendly service from Christiano and Toey in the service department. Returned an online purchase garment that was too small (hassle free). Got an sms to say bike was ready to collect (in just 2 hours) and a detailed notes of service points and maintenance / care tips. Very impressive team of cycling enthusiasts and always look forward to going back there.”
“I was purchasing a planned bike product (chain degreaser) using the balance of a 99-Bikes gift-card, plus the $$ balance by credit card. The staff made this "ever so easy" to do. So a great transaction (again), of course!”
“Excellent communication, I was sent a few texts about how my order was tracking, and when I could expect it, which I really appreciated - I have shopped a fair amount online, and this type of service is rare!”
“We've purchased 2 bikes from 99 Bikes Lawnton in the past year & have nothing but great things to say about their service! Their bike delivery service is excellent, communication is great & the bikes are great quality.”
“Always a great experience with 99 Bikes. Great range and specials all year round. Easy-peasy click and collect or home delivery. Extra off for being a member. Nice staff in store too. This time I purchased the headphones that play through your cheek bones so you can still hear what's happening on the road. Bought my own birthday present so they're still in the box for a couple more weeks.”
“The Staff especially Jaeden and Claire were very helpful, I had a few issues with my purchase but they were more than happy to listen and rectify any problems, Highly recommend the shop and service”
“Excellent customer service, staff assisted with height requirements for bikes. My son didn't like the colors of the bikes on display, so the staff showed him some of the bikes available online which he happily picked the black/green model of the Pedal crush. I was away for work & the store offered delivery for just $24, plus a sale on next week & managed to get some good quality bike locks for the kids new rides. Overall very happy customer & will be back in the future”
