“Everything about the 9barista is quality, you do get what you pay for. If you enjoy the process of making a good espresso as well as a great item to show in your kitchen, then go for it! You do need a good grinder, but I knew that before buying - if in doubt, there is a load of videos out there. For me, who loves making a coffee and just wants to make one espresso - I love it!”
“Very satisfying customer experience as always with 9Barista! I ordered a new portafilter and paper filters, but due to technical reasons, the filters could not be added to the cart and shipped to my country (France). So, I only ordered the portafilter and sent a message to customer service to report this 'bug'. Without me asking for any gesture, the Customer Service team decided to offer me the filters and add them to my order. Granted, it's just a few euros, but it's the gesture that counts and that's how you recognize exceptional customer service. Thank you, 9Barista! Your customer service is as exceptional as the coffee your machine is capable of producing!!”
“Fast shipping to the East coast U.S. I ordered a refurbished model and it was immaculate! A few things of note: 1. The silicone basket screen works great, it's just the principal of direct contact to your espresso that's unrefined. Please include an optional metal mesh screen such as the IMS one. 2. A metal chimney to round out the classic materials, not a composite one. 3. A pressure gauge! Other than that, very happy and thankful to 9barista for making such a quality product...life changer.”
“1. I would like a design that can warm up a mug. 2. It would be better if it were large enough to make espresso for two people. 1 マグカップを温められるような構造も欲しい 2 二人分のエスプレッソが作れるような大きさがあればより良い”
“Their customer Service is outstanding. They were very helpful all along and stayed on track until my problem was solved! Even though my machine was already out of warantee.”
“The 9Barista has been a great little machine. It is well designed and has longevity in mind. You can buy a replacement part for anything that might go faulty in the future and I love that. Great device for those whose space is limited, but still want to experience a tasty espresso. If you are debating the price - just know that when you hold this thing - you know where the money went. Quality is an easy 10/10.”
