“Have not since April 2020 been able to get resolution on credit card dispute. Not because of complexity but because Barclay has not started investigation into dispute. Impossible to talk with someone that can make discussions. Always told someone will contact you next 7-14 days. Company is a joke.”
“They where fine until I had a dispute on my card for merchandise that I never received. All my attempts and there’s could not get ahold of the merchant that I order from off Facebook to find out why I never got my items. And they still are making me pay for the items. No protection I will be canceling my card once it is paid off.”
“Not a good company..they consider Paypal as a cash advance and charge you a fee. Their customer service is awful and only send you copy-paste replies.”
“Disgusting harassment. Chasing me for a charge that'should not be charged there error but don't deal with it .need investigatigating by appropriate body”
“had a barclaycard for tears always paid on time never the minimum amount they increased my limit without asking me but i never abused the credit then i bought a top from j.d.williams for my wife costing £24 which we sent back for credit j.d.williams never did the credit although i did have posted proof and they put me down as a late payment which was for £2.50 barclaycard reduced my limit at a click of the finger i still did not know why when i found out through credit experian i contacted j.d.williams and corrected issue and removed miss payment mark my credit report returned back to excellent informed barclaycard they did not want to know they said they would review me in 4 months and gave me £50 for my troubles wish i had maxed out my card now never use them again they are just a poor company to deal with i have another card elsewhere they understood the issue no problem barclaycard could not be bothered be very careful with them”
“Beware if you only pay the minimum payment required. After many years with Barclay Card, I received a letter informing me my credit limit has been reduced by £3,500 because I have only been paying the minimum amount required. That will affect my credit score as it now appears I have maxed out my card.”
“Ridiculously complicated sign in procedure, get it wrong twice and it locks you out. Appalling 'Customer Service' from badly trained and disinterested 'overseas' staff, many of them with such strange accents as to make them difficult to understand, and all delivered over a poor line.”
