Clarks Reviews

3.1 Rating 78 Reviews
51 %
of reviewers recommend Clarks
3.1
Based on 78 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
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About Clarks:

C & J Clark Limited was founded in 1825 in Street, Somerset. Clarks is one of the UK&s largest, privately owned company&s. Sold in nearly 150 countries worldwide Clarks has a broad reach, creating footwear for men, women and children.

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They delivered my leather goods very quickly and professionally. Delighted with products.
Helpful Report
Posted 5 years ago
The sales assistant lynzi at the lowestoft store was polite and helpful she not only helped me make sure the shoes were a good fit she also brought some black boots to try they were so comfortable I bought them too great service highly recommend
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Posted 5 years ago
Very good quality and inexpensive
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Posted 5 years ago
My daughters Clarks school shoe strap snapped off after three months of use. I took the relevant photos, spoke to and was advised to emailed customer services helpdesk. I received a very quick response and have received a voucher to buy some new ones, as this was the first time that we had ever had an issue with a Clarks shoe. Great service and great product. Would recomend
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Posted 6 years ago
Excellent help from staff, very attentive, mens shoes were marked but offered to order them on line for home delivery. Did not take this up but staff discounted scuffed pair. Only down side was we purchased 3 pairs of shoes valued well over a hundred pound and still had to puchase a bag to carry them home!!!!
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Posted 6 years ago
The boot/shoe is very comfy and warm!
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Posted 6 years ago
Great staff, really helpful. Very busy time everyone looking for their kids school shoes, but all were patient, bpf and polite.
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Posted 6 years ago
Very quick delivery of a pair of gents shoes in a sale. Lovely shoe but needed a wider fitting as my arches have collapsed completely, since last pair purchased. Quick and efficient returns policy and refund. Will use again and recommend to all.
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Posted 6 years ago
Good quality Good price Coustomer service
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Posted 6 years ago
I always able to get my size and style want and are good guality
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Posted 6 years ago
Great selection available in the sale, fast delivery and gorgeous shoes. Thank you.
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Posted 6 years ago
I got my medley red shoes; they are so comfortable !
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Posted 6 years ago
ordered on a sunday delivered free on the Wednesday very good shoes good attention from Clarks at Sainsbury Tritton road
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Posted 10 years ago
Shout out to clarks for that great customer service
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Posted 10 years ago
Great customer service and great worker her name was Rachel from ls1 Leeds store
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Posted 3 years ago
Absolute great service by hilary adamson sunday 29th sept.Was so kind and took time qith my one year old granson .Nothing to much trouble thanku so much😊
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Posted 4 years ago
Good selection of shoes and easy ordering process.
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Posted 6 years ago
I bought shoes and they said they would send the receipt by email. It never arrived and I was worried if I returned the shoes they would insist on a receipt. I did return and I was refunded. I may have thought about the shoes longer if I had got a receipt but the shoes probably would still go back as they were too sma
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Posted 6 years ago
We love clarks shoes but the slippers are not good on wooden floors, my toddler has slipped and hurt himself on numerous occasions. We have to put some rubber puffy paint on the bottom to stop slippage but that wears off eventually. Won't be buying slippers again. Sort the soles and we will happily buy again.
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Posted 7 years ago
I bought some new ankle boots from e-bay ,they are leather with clarks on insole but no logo on the sole ,and the sole quality seems a bit poor not the normal rubber ,feels like some sort of composite that might be slippy ,also the sereal number on the inside rim is 07/07 ,made in indonesia nothing else, wondered if they were fake .
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Posted 10 years ago
Clarks is rated 3.1 based on 78 reviews