DIY Reviews

4.2 Rating 59 Reviews
83 %
of reviewers recommend DIY

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Anonymous
Anonymous  // 01/01/2019
customer service is good and price of items is reasonable
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Posted 6 years ago
Had all the items in stock instore. Losing one star for not having any of the items I wanted available for delivery. Click and collect was not available either. Luckily they had items In store when I went. Happy with items and prices though.
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Posted 6 years ago
B&Q carried out a refund on a product that I had over ordered and were very efficient.
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Posted 6 years ago
Bought a great kitchen at a great price.
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Posted 6 years ago
I wanted a chisel for a demolition project, they had them in clearance i ordered one but it was not in stock when I went to pick it up the staff at Bolton found another one locally and I went and collected it not bad for 3 pounds works well
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Posted 6 years ago
Got a beautiful new plant
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Posted 6 years ago
Very large selection
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Posted 6 years ago
Great service
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Posted 6 years ago
Helpful staff
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Posted 6 years ago
Needed to build some cabinets around CH boiler and pipework,not a standard design and was having some problems sorting materials that would fit without too much waste. A lady on the kitchens department offered to help and was a great help. Just one problem..a pack of doors were damaged in transit. A quick call to customer services and replacement doors are on the way. No hassle and very polite. ( hope these doors are ok ). would have scored top marks if it wasn't for the damaged doors.
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Posted 6 years ago
Have the items that you what and happy to do exchanges
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Posted 6 years ago
Really fantastic bathroom offers, competitive prices. In store, the staff couldn't help you anymore.
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Posted 6 years ago
large store that has plenty of choise, and display modes so you can get a feel for what you're buying. Staff are always helpfula and friendly as well.
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Posted 6 years ago
So very helpful and competent both in store and on the 'phone, fantastic service.
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Posted 6 years ago
Very helpful in choosing parts for a kitchen we're going to fit ourselves. The assistant also knew how to make sure customers only bought what they needed and not the extras that the computer system tries to build in.
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Posted 6 years ago
great choice
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Posted 6 years ago
DIY is rated 4.2 based on 59 reviews