DIY Reviews

4.2 Rating 59 Reviews
83 %
of reviewers recommend DIY

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Anonymous
Anonymous  // 01/01/2019
Had a reduction on the price on the puchase I bought
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Posted 6 years ago
Items delivered on time and date. Some items were slightly damaged (timber posts) noted by the driver and we received an email the following day with a time and date of for them to be replaced.
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Posted 6 years ago
Diy.com another easy to use website when ordering online with choice of delivery options available.
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Posted 6 years ago
Very good customer service and quick delivery of goods
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Posted 6 years ago
We left a couple of items at the till and didn't discover it until we got home. The Customer Service over the phone was excellent - thank you Emma - and everything was resolved very quickly so that we could go back and retrieve the forgotten items.
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Posted 6 years ago
Had what I wanted at excellent price
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Posted 6 years ago
Very good customer service answhen purchasing wood and supplies for our Christmas fayre.
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Posted 6 years ago
B&Q have a fantastic range of DIY products; the stores are well laid out, everything is easy to find and they have plenty of knowledgeable, helpful staff. Recently, I wanted some two part wood filler and B&Q had range of sizes at keen prices. I have a Diamond Club card which means I get 10% discount on Wednesdays. Also, I regularly get useful vouchers from B&Q, giving me more opportunities to save. I wouldn't go anywhere else.
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Posted 6 years ago
Excellent customer service when I needed to swap a piece of wooden beading as I’d bought the wrong profile but didn’t have my receipt.
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Posted 6 years ago
Easy to deal with, love the cash discounts for returning customers. Great returns policy.
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Posted 6 years ago
Had my bathroom and ensuite all planned out by Ryan in the culverhouse cross store. Extremely happy with the result Many thanks
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Posted 6 years ago
Helpful, experienced staff that can advise on matters without being demeaning.
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Posted 6 years ago
I decided to purchase a multi tool and visited B and Q to make my selection. The choice was extensive with both corded and cordless on display and from many different manufacturers. I decided to buy a cordless model at a good price and have been extremely happy with my purchase. In addition I bought a pack of blades at a reduced offer.
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Posted 6 years ago
Just had a bathroom put in by b and q. Very pleased. Builder was very tidy minimal disruption.
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Posted 6 years ago
The assistant was very willing to look for stuff and discus its use
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Posted 6 years ago
Everything I need under one roof brilliant shop
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Posted 6 years ago
Very good quality products, slightly more expensive than Homebase in the paint department but it's generally better quality paints.
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Posted 6 years ago
The saw is Great, cuts everything with one blade. Nice clean cut every time.
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Posted 6 years ago
Click and collect to local store handy and straight forward.
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Posted 6 years ago
I recently purchased bathroom taps and they are of very good quality and look smart - thankyou B and Q for such high standards.
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Posted 6 years ago
DIY is rated 4.2 based on 59 reviews