“
Very disappointed in service.
”
- JUNE
“
The parcel arrived on 8th December and on opening contained a 2 pack of pull on trousers!!
When I rang to speak with a representative of Damart initially the phone connection was lost and they did not ring back and on ringing again after explaining in detail that the incorrect delivery address and the incorrect items were a result of errors made by Damart I was informed that the items would be collected free of charge but they could not redeliver to the nursing home only to our address or I would have to cancel the order, they would refund the money and I would have to reorder the item to the nursing home address, no doubt having to pay a delivery charge again! Whilst I sympathise with the staff on the receiving end of the calls I find the company and its policies totally incompetent and have no faith in their service.
”
- DW
“
I ordered electric blanket size 137×198 but received size 65×137.
When I complained about it to castomer service with all photo evidence they still tried to tell me that I got a right size.
So disappointed, bad castomer service they don't pay attention.
”
- Olena sira
