“Mitzi helped me via email regarding an issue with my easy shed in that my airtasker lost the whole front of the shed when he took it off site. Mitzi was extremely knowledgeable about the easy shed product and provided me with parts breakdowns and a quotation for the missing parts this helped me decide on how resolve my issue - thanks Mitzi !”
“Bought two small garden sheds for pool equipment ($500 each). Unboxed the first one and took 6 hours to assemble. Ridiculous. I know what I am doing. Built and renovated many houses. Mechanical engineer. Make custom hardwood timber products as a hobby.
Product was such poor quality. Sharp edges, had to pre drill every hole. Philips head screws of poor quality, instead of tech screws with a hex head. Difficult to assemble and edges do not go together easily. Had to use supplementary timber to ensure a proper join along vertical edges. Lids are floppy and held on with two small hinges and the smallest pop rivets imaginable. Inadequate and not fit for purpose. I approached company and had to pay to have the second box taken back. No satisfaction from the company despite a lengthy email exchange and photos. Just got stonewalled. Lots of platitudes straight out of the customer "service" manual.
I threw the assembled box in the tip and built two custom timber boxes myself. Will be approaching consumer affairs.
Never ever again.”