Login
Start Free Trial
Are you a business?
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
Easyshed Reviews
4.1
Rating
438
Reviews
76
%
of reviewers recommend
Easyshed
Company
Reviews
Questions
Metrics
Write Your review
Tell us how
Easyshed
made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 256 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
Whats your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"From placing the order, through delivery and installation the trip has been a pleasure. The shed came on time, was delivered exactly when they said it was and I was so lucky to find an installer that was A1. Well done Easyshed."
Tony Benci
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Easyshed is certainly a misnomer! It should be called quite-complicated-shed or not-quite-right-shed. We managed to assemble the shed in the end, but it was a mammoth process which took about 30 hours in total (2 or 3 people working together, for about 9 x 2-3 hour sessions).\r\nThe instructions get you to start on the back panel, probably because, in a way, it is the simplest one, so you learn quite a few lessons there and hopefully don't make the same mistakes again on more complicated panels. \r\nHere are my tips to help others:\r\n- don't bother trying to get the screws to go in without drilling first\r\n- the few places that are pre-drilled are generally too small, so you need to drill them again with a 3.5mm drill bit\r\n- be very patient\r\n- make sure you have a very good drill, electric screwdriver and angle grinder\r\n\r\nMy issues with this shed are:\r\n- none of the panels or edging are pre-drilled\r\n- there are weird angles that are really hard to drill\/screw into\r\n- almost all the edging pieces were the wrong length and we had to cut them\r\n- when putting the roof on, it was basically too short. We had to bend the edges and really use a lot of pressure and force to get it to fit. The roof really needs a re-design and more accurate cutting (although it is also possible that the wall pieces were not quite the right size either, compounding the problem)\r\n- the walls feel very flimsy\r\n- we ordered a window but there was no hole cut for it in any of the wall panels!! In the end we decided not to bother as it would be very difficult to cut a clean hole to the right size.\r\n- did I mention that you REALLY need an angle-grinder to assemble the shed?\r\n\r\nThe final stage took three people to assemble and was actually not quite as bad as I was lead to believe from some reviews, but as mentioned before it was really difficult to get the roof to actually cover the last 2 centimetres.\r\n\r\nIf you have time, the right equipment and read the instructions really carefully, this isn't particularly difficult (ie you don't need to be very skilled), just complicated (ie you need to be very good at following the instructions, which aren't always entirely clear).\r\n\r\nI don't think I would recommend easyshed or buy it again, but there is not a lot of choice for the exact size we wanted in our price range. Now we are finished I am glad we have it but hope to never have to do it again!"
Alex
"Worst experience ever and wish that I never purchased this product.\r\nMaterials are all cut to incorrect lengths although they are numbered to their corresponding supposed length. See photo of one example of one identical part, two different measurements. \r\n\r\nSpoke to Ady in tech support who was absolutely useless and had an attitude. Her troubleshooting was pointless, ineffective and not productive at all. Requested my call be escalated and it was declined. Was told to send a video of the issues, and she would come back to us once it was reviewed. No ETA. Declined request for a copy of file notes from our conversation, which should be made available through the privacy policy when collecting identifying information.\r\n\r\nInstruction manual is ridiculous - hard to follow and omits certain steps. \r\n\r\nHad assistance from 5 people in total to assemble, two of which are experienced trades persons. \r\n\r\nAn absolute waste of circa $2k. Flimsy, terrible and inconsistent product and atrocious assembly guidelines.\r\n\r\nNever again will I support this business which is a shame as I thought due to it being an Australian manufacturer out of Albury, that it would be a step above the rest. \r\n\r\nQuality and manufacturing standards do not appear to be upheld from the factory, proven by the inconsistencies in measurements and damages\/scratches to panels upon opening. \r\n\r\nDo yourself a favour and do not purchase this product. You will regret your decision. It has been two days, 21 working hours and still this is not in complete stage. \r\n\r\nI will be writing to their Australian based management team to seek further remedy and also supporting data from them around their supposed assembly trials with users of different skill levels to support their claimed assembly times. I will also seek clarifying information around the quality checks performed during the manufacturing process and before it was dispatched."
Anonymous
23
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Sort by:
Most Recent
Most Recent
Highest Rated
Filter:
None
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
Craig Webber
Unverified Reviewer
Show Details
“
Ryan gave me great service and is a great a front for the business. I highly recommend
”
Helpful
Report
Posted 2 years ago
Yao Li
Unverified Reviewer
Show Details
“
Very prompt reply and action.
”
Helpful
Report
Posted 2 years ago
Brett Thompson
Verified Reviewer
Show Details
“
I found Alice very helpful, friendly and understanding to my enquiries. Not something you get much in customer service these days. Thanks.
”
Helpful
Report
Posted 2 years ago
Des Thompson
Unverified Reviewer
Show Details
“
Prompt response to email request to change order. Thank you
”
Helpful
Report
Posted 2 years ago
Lance Pratt
Unverified Reviewer
Show Details
“
Neri gave excellent service and was very pleasant to contact regarding a minor fault however she has attended to this matter with east. Excellent person to deal with.
”
Helpful
Report
Posted 2 years ago
Colin Irvine
Unverified Reviewer
Show Details
“
Got my answer in a minute. Great service. Cheers
”
Helpful
Report
Posted 2 years ago
Garry
Verified Reviewer
Show Details
“
Greate customer service. Dexter was very helpful and worked to sort out the issue that I was having.
”
Helpful
Report
Posted 2 years ago
Wayne Schoffelen
Unverified Reviewer
Show Details
“
Kimmy was extremely helpful and a pleasure to deal with!
”
Helpful
Report
Posted 2 years ago
George Sinemoglou
Unverified Reviewer
Show Details
“
Mich was excellent. Made everything very easy for me
”
Helpful
Report
Posted 2 years ago
Suzanne Andrews
Unverified Reviewer
Show Details
“
Very accommodating customer service. I didn't expect a response to my query so quickly and over the weekend.
”
Helpful
Report
Posted 2 years ago
Anonymous
Unverified Reviewer
Show Details
“
Customer service was Really good, got my issue sorted in a couple of minutes.
”
Helpful
Report
Posted 2 years ago
Dale Grant
Unverified Reviewer
Show Details
“
Customer supports are very easy to talk to and deal with.
”
Helpful
Report
Posted 2 years ago
Robert May
Unverified Reviewer
Show Details
“
Ryan was very helpful, very happy with his service.
”
Helpful
Report
Posted 2 years ago
Kieren Smith
Verified Reviewer
Show Details
“
Mary provided all requested information in a polite and prompt manner
”
Helpful
Report
Posted 2 years ago
Simon Marks
Unverified Reviewer
Show Details
“
Customer supports are Very knowledgeable... clear conversation and a good asset to the firm
”
Helpful
Report
Posted 2 years ago
Paul Bignell
Unverified Reviewer
Show Details
“
Mich was really Helpful, clear simple advice, friendly, responsive and proactive.
”
Helpful
Report
Posted 2 years ago
Keith Tracey-Patte
Unverified Reviewer
Show Details
“
Sally did a great job and picked up on some things in my order that saved a lot of time. Great service.
”
Helpful
Report
Posted 2 years ago
Anthony Holland
Unverified Reviewer
Show Details
“
Kimmy was really Helpful. answered all questions and assisted in my purchase.
”
Helpful
Report
Posted 2 years ago
John Ward
Unverified Reviewer
Show Details
“
Alice was Very very efficient and really polite
”
Helpful
Report
Posted 2 years ago
Mel Harrington
Unverified Reviewer
Show Details
“
Ryan was amazing at answering all my questions. 100% for customer service.
”
Helpful
Report
Posted 2 years ago
«
1
2
...
17
18
19
20
21
»
Easyshed
is rated
4.1
based on
438
reviews
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request