Hoseasons Reviews

Name: Hoseasons
Address: Hoseasons Holidays Limited Lowestoft, Suffolk
Rating: 1.97

2.0 Rating 810 Reviews

25 %

of reviewers recommend Hoseasons

Company Reviews

Questions

Metrics

2.0

Based on 810 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0844 847 1356

Location:

Hoseasons Holidays Limited Lowestoft
Suffolk
NR32 2LW

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Hoseasons 2 star review on 22nd May 2025

JANE

Julie Reeves

Hoseasons 1 star review on 17th January 2025

Karen P

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book online, some good discounts about. Expensive but worth it for a luxury break”

Helpful Report

Posted 5 years ago

“It was simple to book and reasonable value. The campsite at Camber Sands had everything you need for a family to have a good time, even when the weather is awful, as it was for us during storm Dennis.”

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Posted 5 years ago

“Booking online was so easy, I took my grandsons for half term, was definitely worth the cost”

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Posted 5 years ago

“We went on holiday in Bideford north Devon we had a fantastic time never been there before”

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Posted 5 years ago

“Amazing lodge, surroundings and staff, definitely visit Helinis Bar and restaurant and take a walk around the grounds. 5 stars 🌟”

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Posted 5 years ago

“Simple speedy booking experience. No problems.”

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Posted 5 years ago

“Vauxhall holiday park is a wonderful park for all the family. Excellent facilities and entertainment. First Class all round.”

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Posted 5 years ago

“I booked in advance for a holiday for my uncle who had prostate cancer. Unfortunately i had to cancel because he passed away. Hoseasons still charged me a cancellation fee of over £100. May your company go into administration for the pain you caused me. 🙏🏽”

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Posted 5 years ago

“Staff go that extra mile to make your stay very pleasant”

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Posted 5 years ago

“The first payment I made online failed on their end so was in my pending transactions for over a week. When I rang to sort it they charged me again then said there was nothing they could do and to ring my bank. I rang my bank and they gave me an email address and a list of details they would need to include to cancel the transaction. They refused to send the email at first, after lots of disputing they finally sent the email for me and it was rectified. Took me 2 1/2 hours altogether, I will never book with them again!”

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Posted 5 years ago

“This company is shady when it comes to its cancellation policy. I did had a chat with their people to ask how much do I get back in case of cancellation due to bad weather or illness. They refused to tell me the amount. They said first make the booking then we will tell. WHAT A JOKE. Why should I buy a policy when I don not know how much its worth... Bad too bad”

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Posted 5 years ago

“Wouldn’t book with these people again, mug your money! Don’t bother”

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Posted 5 years ago

“Awful. Called to ensure was not a pet lodge son had asthma all week. Bed legs were very obviously chewed. Carpets were filthy in bedroom and living room was not carpeted as ensured. Complained to the 5 star lodge resort in cheddar spa and they simply shrugged their shoulders saying its supposed to be pet free. Complained to hoseseason was told they are just an agent so nothing they can do. Offered me 5 % off my next booking there. As a 4 times a year hoseasons holiday maker I was disgusted with their customers services and won't be booking again.”

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Posted 5 years ago

“Utterly atrocious customer service! This was such an appalling conversation. This company are absolutely atrocious.. thanks to them I have lost £228!!! Poor show hoseasons”

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Posted 5 years ago

“I spoke with Lucy at some length yesterday because there was a pricing error with a holiday I had booked. My I say that Lucy was outstanding. She went over and above to help me. I was sharp with her a few times because of the situation, I felt that the company should honour the holiday because it was there mistake, therefore I should not have to suffer. But all she kept saying was that it was in the terms and conditions that they can change prices at will. My name is Diane Ashpool and the holiday is at Hunters Quay in Scotland. Please pass my thanks on to Lucy, she is an asset to the company.”

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Posted 5 years ago

“I have booked with Hoseasons for the past 3 years & been on 5 holiday breaks. I have found staff very helpful & able to honour our requests for accomodation. Price of holiday was very reasonable. I will continue to use this company as we have been extremely satisfied with the holidays we have booked.I Lodge with hot tub was fantastic with astonishing views, would deff return.”

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Posted 5 years ago

“clean, well equiped, comfortable accomodation - friendly, helpful staff”

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Posted 5 years ago

“As a family including our dog we have used Hoseasons numerous times. Lots of choice of accommodations for different budgets. Started off using holiday parks when the children were young due to entertainment and facilities for kids. Now prefer cottages. Easy to use website, customer service perfect. Will continue booking with Hoseasons and would recommend.”

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Posted 5 years ago

“Perfect break as ever with Hoseasons. We use them time and time again as everything is brilliant every time,”

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Posted 5 years ago

“Customer service excellent....the price was very reasonable but we did go in February. Loved the lodge with hot tub we would definitely book with Hoseasons again.”

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Posted 5 years ago

Hoseasons is rated 2.0 based on 810 reviews