Jessops Reviews

1.9 Rating 143 Reviews

22 %

of reviewers recommend Jessops

1.9

Based on 143 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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About Jessops:

Shop online for digital cameras, digital SLR cameras, lenses, camcorders, printers, memory cards, camera accessories, camcorder accessories at Jessops

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Email:

advice@jessops.com

How long does Jessops take to deliver?

Helpful Report

(3 months ago)

Jessops normally delivers next Day.

Helpful Report

(3 months ago)

28.57%

Industry Average

“ There are other providers who have promised delivery in 3 days, but I cannot place an order unless Jessops refund my money or gives us a delivery date which meets our requirement. ”

- Orpington User

“ Appalling Customer Service DO NOT use this Company. I placed an order on a delivery of a week (and they took the money from my credit card) after I contacted them 8 times their response was they were unable to deliver and cancelled my order. I had previously requested an alternative and nothing was offered. How this company has gone down in recent times. ”

- Anthony Angel

“ Extremely POOR delivery service and website checkout First there were issues checking out using PayPal at Jessop's site, which caused a duplicate payment to be submitted. ”

- Anonymous

Jessops Reviews

Delivery - Slow