Jessops Reviews

1.9 Rating 143 Reviews

22 %

of reviewers recommend Jessops

1.9

Based on 143 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Jessops:

Shop online for digital cameras, digital SLR cameras, lenses, camcorders, printers, memory cards, camera accessories, camcorder accessories at Jessops

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Email:

advice@jessops.com

How does Jessops deliver?

Helpful Report

(3 months ago)

Jessops delivers items by Courier.

Helpful Report

(3 months ago)

28.57%

Industry Average

“ Paid for an item, didn't get it, nor did I get the refund I ordered my item a week ago (Wednesday) which cost over £400 and was expecting next day delivery. ”

- Owen

“ Paid for express next day delivery of some camera batteries. ”

- Anonymous

“ The first red flag was finding out only after I had purchased that delivery would be in 3-5 days - however not guaranteed. ”

- Hezron Springer

Jessops Reviews

Delivery - Slow