Kitbag Reviews

1.5 Rating 132 Reviews

11 %

of reviewers recommend Kitbag

1.5

Based on 132 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Kitbag deliver? How long does Kitbag take to deliver? Does Kitbag deliver on time? How is accuracy and good condition of items delivered by Kitbag?

Returns

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Customer Service

How can I contact Kitbag? How quickly does Kitbag resolve customer queries?

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About Kitbag:

Kitbag.com is a leading European online football store. Shop for official football shirts, boots, training wear, kits, base layer, equipment and football fashion. Kitbag.com was established in 1999 as an online sports merchandise business and to this day remains the same, with an ethos of providing the leading sports brands to the true sports fan.

Visit Website

Phone:

0845 408 4345

Email:

customerservice@kitbag.com

Location:

Kitbag Limited c/o Kitbag Ltd Greengate
Manchester
M24 1FD

How does Kitbag deliver?

Helpful Report

(1 week ago)

Kitbag delivers items by Courier and Postal Service.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ You sent me an email requesting I rate the delivery experience, yet I have nothing delivered. ”

- R Theo.

“ Placed my order 8 January. Not getting any updates for delivery. Beginning to wonder if you are a scam company. ”

- John Bell

“ Kitbag has no way of getting in contact with them and delivery can take months. Advertised prices are charged more when transaction goes through and no customer communication. ”

- Anonymous

Kitbag Reviews

Delivery - Average