Kitbag Reviews

1.5 Rating 132 Reviews

11 %

of reviewers recommend Kitbag

1.5

Based on 132 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About Kitbag:

Kitbag.com is a leading European online football store. Shop for official football shirts, boots, training wear, kits, base layer, equipment and football fashion. Kitbag.com was established in 1999 as an online sports merchandise business and to this day remains the same, with an ethos of providing the leading sports brands to the true sports fan.

Visit Website

Phone:

0845 408 4345

Email:

customerservice@kitbag.com

Location:

Kitbag Limited c/o Kitbag Ltd Greengate
Manchester
M24 1FD

Does Kitbag deliver on time?

Helpful Report

(1 week ago)

Greater than 36% of reviewers feedback is Kitbag normally delivers on time.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ Disgusting company. They charge you a lot for delivery fees and then you have to pay around 6 pounds to return it and you are not allowed to pay for it yourself at Royal Mail, because they double the price on their return portal (which you have to use). ”

- WH

Kitbag Reviews

Delivery - Average