Parcelmonkey Reviews

“ My package was delivered with no hassle at a great price! They offer a cheap no frills service, some people forget this when reviewing the overall experience! I'll be using Parcel Monkey again! ”

“ Brilliant service at a cheap price. I just used them to organise the shipping of an old record player within the UK - 'Parcel Force 48' were the best carrier for me to use - but through Parcelmonkey it was far more cheaper for me to use them than pay PF48 direct!! How do they do that?? Highly recommended and will defo use PM again - why pay more???? ”

“ Contract Fraud: I paid PM for Home Delivery, but the service booked was Economy. ”

“ Yet they would tell you to wait and advise they have no clue why no one came, rebooking a new delivery for the following day asking you to reprint all custom paperwork and labels every single time. ”

“ but after I paid £ 28 for a small parcel expressdelivery from UK to Sweden and got confirmation of it, parcel label NEVER arrived. ”

“ I was sending xmas presents to my daughter who is travelling in Australia. i used parcel monkey and put that one of the gifts was perfume. The parcel was returned to me by parcelforce as perfume is not allowed to be sent. They attached a letter saying that i can claim the postage back minus £20 handling fee, i paid £64. Parcel monkey are refusing to refund the difference. Disgusting customer service. ”

“ Parcel Monkey then said they couldn't issue a refund because the parcel had been collected, even though their own tracking showed it hadn't been picked up. ”

“ Absolutely abysmal service. 6 Weeks passed, and despite attaching all of the documents Parcelmonkey requested me to, the parcel was returned. The end courier was completely uncontactable throughout the process, and had no idea where the parcel even was. Parcelmonkey, laughably, now refuse to refund the service. AVOID. ”

“ Absolutely awful service we had paid for two parcels to be picked up from our home address to be delivered next day in Birmingham for our twin daughter’s birthdays and no one came. ”

“ Since Parcel Monkey has been promising me updates about the situation of my parcel and the many whys, and never delivered any answer, I can assume that this service is really rubbish. ”

“ Worst ever company booked for 3 day international service dpd 20 days gone still in transit useless customer service and charged £8 my debit card unauthorised said weight was more thats a lie because i did weight from postoffice before sent stay clear from this company ”