Parcelmonkey Reviews

“ 78 which was about the usual price of the size parcel I send every year. ”

“ Fake discount website, don't waste your time. You are presented with a list of different couriers and a price estimate for each (based on weight alone), so naturally you see what the cheapest one offers. After entering more package details, the estimate suddenly shoots up. So you think, maybe now one of the other couriers will be cheaper. But no matter which you pick, the estimated price is now the exact same. Waste of time. ”

“ K then contacted Parcel monkey to say that the weight of my parcel is the same but the dimension is different - should I cancel my collection and rebooking? They said the courier will tell me the price different when collecting the item. ”

“ but after I paid £ 28 for a small parcel expressdelivery from UK to Sweden and got confirmation of it, parcel label NEVER arrived. ”

“ Avoid this company! I paid for 24 hour delivery, and the courier used through parcel monkey still hasn't collected the item - I have been told it will be 4 days until it is collected! This is extremely late. I had to reimburse the buyer of the item and Parcel Monkey state there is no compensation for late collection. AVOID AVOID AVOID ”

“ Taken money out of my account without my permission. Where are the 8 trees you promised to plant with my money? Total cost of using Parcel Monkey to return unwanted shower screen £163 Total value of goods £ 105 Total refund given by bathroom company after shower screen smashed by delivery driver £0. Parcel Monkey customer (Me) OUT OF POCKET by £163 +£105 = £268 ”

“ Absolutely abysmal service. 6 Weeks passed, and despite attaching all of the documents Parcelmonkey requested me to, the parcel was returned. The end courier was completely uncontactable throughout the process, and had no idea where the parcel even was. Parcelmonkey, laughably, now refuse to refund the service. AVOID. ”

“ They kept my parcel for 2 months, then returned claiming the destination address was wrong, it was written exactly as per the post office details for my address, it was damaged on return, no refund for mistakes, in general their support took a week to respond to each query. ”

“ Most likely so they would not have to pay out the money to refund and reconcile for the lost packages' value, which everything is well over $1,000. ”

“ Terrible customer service and communication. ”

“ Atrocious service. Parcel not delivered yet despite paying for insurance cover they refuse to accept accountability or pay compensation due ”

“ Go directly to Parcel Force - much better and more reliable service. ”